dbuss Posted July 20, 2017 Share Posted July 20, 2017 Agave isn't connecting to my Elk. Everything else in Agave is working fine. My Isy is connecting to Elk just fine. Any ideas? Thank you!! Link to comment
James Peterson Posted July 20, 2017 Share Posted July 20, 2017 Dick~ I can't remember what access level you have with Agave. Is Agave detecting that you have an ELK attached and displaying the option in the side menu? Link to comment
dbuss Posted July 20, 2017 Author Share Posted July 20, 2017 Dick~ I can't remember what access level you have with Agave. Is Agave detecting that you have an ELK attached and displaying the option in the side menu? I have your all access pass.Yes, Agave is displaying the option on the side menu. Elk has been working fine up till this week. Link to comment
apostolakisl Posted July 20, 2017 Share Posted July 20, 2017 My Elk looks to be working. Link to comment
James Peterson Posted July 20, 2017 Share Posted July 20, 2017 I have your all access pass.Yes, Agave is displaying the option on the side menu. Elk has been working fine up till this week. Where is it failing? When refreshing ELK data? error message? Link to comment
Scottmichaelj Posted July 20, 2017 Share Posted July 20, 2017 Ive done this a bunch of times, make sure your disconnected to the ElkRP software. If your connected to it nothing else will. Link to comment
dbuss Posted July 20, 2017 Author Share Posted July 20, 2017 Where is it failing? When refreshing ELK data? error message?Here's a screenshot. It doesn't change regardless of the state of Elk. Refreshing doesn't change it. Sent from my XT1650 using Tapatalk Link to comment
dbuss Posted July 20, 2017 Author Share Posted July 20, 2017 Ive done this a bunch of times, make sure your disconnected to the ElkRP software. If your connected to it nothing else will.I've been caught doing that also. That's not the case now. Sent from my XT1650 using Tapatalk Link to comment
James Peterson Posted July 20, 2017 Share Posted July 20, 2017 1st) Long Press on the ELK shield on the top to try and force a refresh of data. if that doesn't work. 2nd) Put the app in debug mode and send me the results after you navigate to the ELK screen. Link to comment
dbuss Posted July 20, 2017 Author Share Posted July 20, 2017 1st) Long Press on the ELK shield on the top to try and force a refresh of data. if that doesn't work. 2nd) Put the app in debug mode and send me the results after you navigate to the ELK screen. I sent you the debugging results James. Link to comment
dbuss Posted July 22, 2017 Author Share Posted July 22, 2017 Where is it failing? When refreshing ELK data? error message? Elk started working normally today James. Link to comment
James Peterson Posted July 22, 2017 Share Posted July 22, 2017 Elk started working normally today James.Well that doesn't help me if I'm going to try to figure out why it wasn't working. Do you have any ideas why the elk was not connecting.? Sent from my Nexus 5X using Tapatalk Link to comment
dbuss Posted July 22, 2017 Author Share Posted July 22, 2017 Well that doesn't help me if I'm going to try to figure out why it wasn't working. Do you have any ideas why the elk was not connecting.? Sent from my Nexus 5X using Tapatalk I don't have any idea why it was not connecting. I sent you debugging when it was not working and then again today when it is working. Link to comment
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