Are there any problems with Google Home to Portal connections?

[bdlhome]

My google home does not seem to be working. I've tried rebooting everything and still the same. I also deleted and re-added the portal/ISY in the Google home app.

 

The responses seem to vary but a couple I captured are:

 

"Sorry I don't understand"

 

"Sorry Power Controls are currently not supported"

 

Just to help with any diagnosis, the Amazon Echo is working as normal.

 

Anybody else having problems?

[Michel Kohanim]

Hi bdlhome,

 

Please make sure your ISY is online on the portal.

[bdlhome]

Hi bdlhome,

 

Please make sure your ISY is online on the portal.

 

Hi Michel, yes the ISY is online on the portal and Amazo Echo is working fine which I'm assuming wouldn't work if the ISY was offline?

[Michel Kohanim]

Hi bdlhome,

 

Yes, that's correct.

 

With kind regards,

Michel

[bdlhome]

Hi bdlhome,

 

Yes, that's correct.

 

With kind regards,

Michel

 

So any ideas why google home control of ISY isn't working anymore? I'm assuming it is just me because I don't see anyone else with the same problem.

 

I get "Sorry Power Controls are currently not supported" messages.

[Michel Kohanim]

Hello bdlhome,

 

Please send your UUID to support@universal-devices.com.

 

With kind regards,

Michel

[bdlhome]

Hello bdlhome,

 

Please send your UUID to support@universal-devices.com.

 

With kind regards,

Michel

 

UUID sent via email as requested.

 

Thanks,

Brian

[lovemyram4x4]

I had this problem also (different error though) but re-linking in Google app fixed it for me which unfortunately didn't seem to fix it for you.

 

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