ISY Portal shows Offline, Registered

[nickp]

So, all of a sudden my ISY shows offline, and I've lost Alexa communication.

 

I have pulled the logs, and gone through them, and they show a DNS error

 

However, I can PING the portal.
 

I have also gone (as another suggestion said) to the NTP settings.  I manually set the clock 5 minutes fast, then used NTP to update the clock back to the regular time.  It took less than a second to use NTP.

 

I don't think I have a DNS issue.

I don't think I have an Internet issue.

But I cannot log into the portal.

 

ANY ideas out there?

 

ERRORS attached.

[Michel Kohanim]

nickp,

 

The best thing to do would be to look at your error log.

 

With kind regards,

Michel

[nickp]

nickp,

 

The best thing to do would be to look at your error log.

 

With kind regards,

Michel

 

Sorry, I was in the process of attaching it - please see it attached.

[Michel Kohanim]

Nothing attached nick. if you need help, please send to support@universal-devices.com.

 

With kind regards,

Michel

[nickp]

Nothing attached nick. if you need help, please send to support@universal-devices.com.

 

With kind regards,

Michel

Sorry, wasn't taking my Excel file.

ZIP attached now.

Also sent you the email - thank you.

[nickp]

I cleared the log (some old stuff in there)

I restarted.

Here is the current log.

ISY Error Log.v4.6.2__Fri 2017.11.17 10.37.18 AM.txt

[nickp]

Michel fixed me!!!

 

In playing with some SSL settings, I ended up with VERIFY checked.

Once UNCHECKED everything worked.

 

Thanks Michel!