Just upgraded to V3

I can control my light through voice or in the app.

 

However in Alexa App on iPad when I click on the Light icon to control the device it shows "There was s problem" message in the grey bar on top.

It provides no other details.

 

I thought I suppose to see devices status in the app. However they all show as "off".  I have "Live Update" enabled in the portal.

When I go into specific device screen it shows the last status that was activated in the app. If I turn the light off by voice - app does not update and still shows it as ON

 

Initially brightness slider shows 0 for all devices or scenes regarding of the On/Off status. The light can be at full brightness but slider would be at 0. I can move the slider to 100% with no change in light.

If I move the slider lower it controls the brightness.

Hi etsvilik,

 

Known issue with Alexa. We have reported it and are waiting for them to come back with a resolution.

 

With kind regards,

Michel

Hi Michael,

 

Checking if you heard back from Amazon?

Do you mind sharing if this is specific to my setup, network or else. I just have not seen other reports on this forum that feedback does not work.

The errant message continues, it's not just you. Whatever you create will work. There a solution to the On/Off abnormality which appears to be the final solution. At the portal, click on the spoken (it can take 20-30 seconds to "activate") and select Light for the Alexa Category. Now, both On and Off are Routine accessible.

Hello etsvilik,

 

No, haven't heard back yet.

 

With kind regards,

Michel

I'm having this same issue so it's not just you.  Was going to post the same thing but found this thread.  Looking forward to an update/fix.