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Error Bad Request message when linking ISY

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Posted

I am having a problem approving requested services for the ISY Portal in the administrative console for my ISY.  Creating the sub accounts works ok I can add the ISY to the new sub account but when I go to approve it in the admin console I get an error window popup. It just read Error Bad Request.  So in short I can't add any more accounts to my ISY.  The error message doesn't give me much to go on. Does anyone any idea what could be wrong?

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  • Author

That's what I was thinking too, but I only have 2 approved accounts.  What is the limit?

I'm not seeing any approval request for a UUID ending with :67. I searched for the last 5 days.

 

It looks like the request is not reaching ISY Portal.

 

I would suggest to open a ticket, and please specify your UUID. I'm not sure what it could be. Michel will investigate.

 

Thanks,

 

Benoit

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