Rick Kacel Posted December 16, 2017 Posted December 16, 2017 I am having a problem approving requested services for the ISY Portal in the administrative console for my ISY. Creating the sub accounts works ok I can add the ISY to the new sub account but when I go to approve it in the admin console I get an error window popup. It just read Error Bad Request. So in short I can't add any more accounts to my ISY. The error message doesn't give me much to go on. Does anyone any idea what could be wrong?
bmercier Posted December 16, 2017 Posted December 16, 2017 I believe you are hitting a limit on the number of approved accounts (or sub-accounts) in ISY. I investigated logs and reported the case. Benoit
Rick Kacel Posted December 16, 2017 Author Posted December 16, 2017 That's what I was thinking too, but I only have 2 approved accounts. What is the limit?
bmercier Posted December 16, 2017 Posted December 16, 2017 I believe the limit is 5 or so. Michel could confirm. Is your UUID ending with :90? I see 5 successful linkings, but somehow, some are like 3 seconds apart. Benoit
bmercier Posted December 16, 2017 Posted December 16, 2017 I'm not seeing any approval request for a UUID ending with :67. I searched for the last 5 days. It looks like the request is not reaching ISY Portal. I would suggest to open a ticket, and please specify your UUID. I'm not sure what it could be. Michel will investigate. Thanks, Benoit
Recommended Posts