MightyMooseMan Posted December 24, 2017 Posted December 24, 2017 Hi, This is my first time using a forum of any kind so if I did something wrong please let me know... My Issue: My ISY is in a constant refresh for the past 15 hours How did it happen: Bought it a few weeks ago ISY 994ZW model Been linking up all of my devices (Thermostats, Garage door, motion sensor, fire alarm, cameras, and lights) This week started to get the "error discovering nodes and linking failure" - Started happening around the time I was adding the motion sensors or the fire alarm - but all of my devices seemed to work and were on the ISY I really thought it would take care of itself (never closed a pop up before it was done) This weekend started adding my 20 new Insteon dimmer switches and it would not allow me to link to the ISY because of the previous error So I read a few forums and saw someone say restart the ISY device So I did not find a button so I unplugged the devices and it has been in a constant state of refresh at least 15 hours by now (see the attached) This morning the "Socket Open Failed java.net.SocketTimeoutException" error popped up and the refresh is still going strong I have read a few forums and they seem slightly different then my situation Other important items: The PLM light it constant green My ISY programs are no longer working My MobileLink Pro app (paid version) is no longer working I have roughly 30 Insteon devices currently and they work manually still Any advice would be greatly appreciated! Happy Holidays!Matt
paulbates Posted December 24, 2017 Posted December 24, 2017 Hi Matt, welcome to the UDI Forums! I found an older post on this. I suggest you try what's suggested, but since its a new setup, it might be best to submit a ticket as called out in the post. UDI is very responsive... I had a support call when I first set mine up. Merry Christmas to you! Paul 1
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