Cannot Login To Portal

[flemingmike]

hi, I only have a blue light and my switch doesn't show any activity on the port isy is plugged into.  my devices aren't plugged responding to any programs that I have so I believe there isn't a plm communication either. 

 

any ideas for that to try next?

 

thanks

 

[stusviews]

Just to be clear, it's the portal that you can't login to, not the Admin Console? How are you trying to login to the portal?

[flemingmike]

i cannot login to either. 

[Michel Kohanim]

flemingmike,

 

Please send your UUID to support@Universal-devices.com.

 

With kind regards,

Michel