Can't connect to ISY

[bretta]

"Socket Open Failed java.net.ConnectException: Connection refused: no further information"

ISY944i

We lost internet a few days back. Internet modem died.  No big deal.

Except, ISY has been down since then and will not come back up.    I have unplugged ISY multiple times, including removing all cables.

When powering ISY back up, all lights go through self testing, etc, but ultimately, only power light remains lit. 

I have unplugged the PLM from the wall socket, no change.

As yet, I have not tried to restore the ISY purely because my backup is a week old and I had made some changes.   Figured I'd ask here before that, in case anyone has some insight.

Programs are still running, so I know it's working, I just can't access it using the ISY Control Panel.

I do have problems once a month or so when the ISY finder can't find the ISY and I have to "add" the IP again.   Currently, while the above problem is in play, the IP is showing correctly in the ISY finder window.

Thoughts?

Thanks!

 

[stusviews]

Can you browse to the ISY's IP address including the port, if you set one, for example, 192.168.0.ab:cdefg? If not, then try to ping the IP address without the port number. No success for both indicates that the ISY's IP address has changed.

Browse to https://www.universal-devices.com/99i/. Do not use Firefox.

[bretta]

6 minutes ago, stusviews said:

Can you browse to the ISY's IP address including the port, if you set one, for example, 192.168.0.ab:cdefg? If not, then try to ping the IP address without the port number. No success for both indicates that the ISY's IP address has changed.

Browse to https://www.universal-devices.com/99i/. Do not use Firefox.

Hi Stu.  I can ping the local IP without port, from a command window.  No issues.  Not sure what port it's working on, so haven't tried with port.   Can't get to https://www.universal-devices.com/99i/  because I only have Firefox and Edge, and neither supports Java anymore.   For testing purposes, I'd be ok with installing a browser that supports java, if you can recommend one.    

Thanks

Brett

 

[stusviews]

Hi Brett,

I just tried Edge and was able to log in. Did you actually try? Google Chrome also works.

[bretta]

1 hour ago, stusviews said:

Hi Brett,

I just tried Edge and was able to log in. Did you actually try? Google Chrome also works.

Yes, I did.  It seems you live in a different dimension than I do.  Edge returns the exact same result as Firefox, "Java 2+ required"

Thanks!

Brett

[Michel Kohanim]

bretta,

Please follow the instructions here:

https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop

 

With kind regards,

Michel

[stusviews]

13 hours ago, bretta said:

Yes, I did.  It seems you live in a different dimension than I do.  Edge returns the exact same result as Firefox, "Java 2+ required"

Thanks!

Brett

Here's a snippet of my other world. Note especially the request at the bottom of the page referring to Edge.