3:00AM Reboots

[DrLumen]

Anyone else?

2nd day in a row @ 3:00 AM. 3rd or 4th in total.

[Brian H]

Unless you changed it. The Query All Program runs at 3:00 AM.

Maybe that has something to do with it.

You could change the run time and see if the Reboots happen at the new run time.

Hope someone has seen this and can provide more information.

 

[DrLumen]

Where is that setting?  As far as I know I haven't changed it and didn't know it was an option.

[Teken]

45 minutes ago, DrLumen said:

Where is that setting?  As far as I know I haven't changed it and didn't know it was an option.

In the programs tab it will be listed at the very top. A better option is to disable the query and see what happens. How do you know the ISY Series Controller is rebooting at 3:00 AM? Did you set up a reboot email in the system to inform you of that fact?

[DrLumen]

Maybe I have a mental block but I still don't see it.

No emails or the like. I happened to have been at the desk when it rebooted last night. The night before everything went off at 3:00 but I wasn't sure why. A reboot or crash would be the only thing to account for it going down.

[Teken]

54 minutes ago, DrLumen said:

Maybe I have a mental block but I still don't see it.

No emails or the like. I happened to have been at the desk when it rebooted last night. The night before everything went off at 3:00 but I wasn't sure why. A reboot or crash would be the only thing to account for it going down.

If its not there I gather you deleted it and its not related to the 3:00 AM Query. You can prove this by using these two programs to track both the up time and the reboot.

Controller Run Time:  

ISY Uptime - [ID 0265][Parent 012A][Run At Startup]

If
   - No Conditions - (To add one, press 'Schedule' or 'Condition')
 
Then
        Send Notification to 'GMX' content 'ISY - Uptime Counter'
        Wait  5 minutes and 30 seconds
        $i.ISY_Uptime_Counter  = 0
        $i.ISY_Uptime_Counter Init To 0
        Run Program 'ISY Uptime' (Else Path)
 
Else
        Wait  1 hour 
        $i.ISY_Uptime_Counter += 1
        $i.ISY_Uptime_Counter Init To $i.ISY_Uptime_Counter
        Run Program 'ISY Uptime' (Else Path)
 
This program will track the ISY Series Controllers operating uptime. It will increment every 
hour the controller is running. A e-mail will be sent upon the ISY being rebooted. This program
is set to run at start up and this is how it knows the controller has been rebooted.

The (init) value is set to (0) zero so it knows the system has been rebooted.
 

Current Controller Up Time:

Current Uptime - [ID 02F3][Parent 012A]

If
        Time is 11:50:05PM
 
Then
        Send Notification to 'GMX' content 'ISY - Current Up Time '
 
Else
   - No Actions - (To add one, press 'Action')
 
This program emails the running uptime of the ISY Series Controller daily at 11:50:05 PM.
 

[Michel Kohanim]

@DrLumen,

The program is called QueryAll. 

Do you have your ISY powered through a controlled outlet?

With kind regards,
Michel

[DrLumen]

8 hours ago, Michel Kohanim said:

@DrLumen,

The program is called QueryAll. 

Do you have your ISY powered through a controlled outlet?

With kind regards,
Michel

I don't recall ever seeing the program or deleting it but I don't have it now. I don't think I would have deleted it as I would find it useful. Is it conditional of insteon or a modem? I have neither.

The ISY is not on a controlled outlet. It is on a UPS with the other computer and network gear. For whatever reason, it did not reboot last night. Either the reboots were a fluke or last night was. So... I guess I'll find out over the next few nights.

[Michel Kohanim]

@DrLumen,

Can you please send your error log to support@universal-devices.com and let me know the times that it rebooted (3:00 AM every night, correct)?

With kind regards,
Michel