Status not updating

[kirkfrey]

I am trying to figure out why the status updates are no longer working. I use Home Assistant and ctrlHome and neither are getting the current state of devices any more. I don’t recall making any changes and have tried a number of things to resolve including going to 5.0.12 recently. Nothing I’ve tried seems to help.

 

I did get an error when trying to backup that it couldn’t read a file (this went away with the upgrade to 5). I am wondering if there is something there is something corrupt in a non-obvious way but I can’t figure it out.

 

Any help appreciated.

 

 

Sent from my iPhone using Tapatalk

[paulbates]

Do you think the upgrade to 5 and the lack of status line up at about the same point in time? IIRC,  the API can be different in places on V5 vs V4. Can you check with the 2 mobile app vendors to see if they support 5?

Paul

[Michel Kohanim]

Hi kirkfrey,

Do you have the same issue with the Admin Console, if so:

https://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices

With kind regards,
Michel

[kirkfrey]

paulbates - no, the lack of status has been happening well before (month+) my upgrade to 5.  I did the upgrade to 5 as someone said that had resolved the same issue for them

Michel Kohanim - I will give that a try when I get home and see.

 

[kirkfrey]

resetting the PLM did the trick.  have to remember that.

I still get the backup error "could not retrieve file /conf/11.prp"

[dbuss]

5 minutes ago, kirkfrey said:

resetting the PLM did the trick.  have to remember that.

I still get the backup error "could not retrieve file /conf/11.prp"

This thread solved my r "could not retrieve file /conf/11.prp" problem.