Unable to use Google Assistant

[danielwhite8425]

I haven't used it in some time (a week or two), but my google assistant on my samsung s8 can no longer see the ISY, apparently google home recently pushed out a new app.  It doesn't appear to play nice with the Universal Devices.  My Portal is active but when I attempt to push spokens update I get the error below.

[larryllix]

Welcome to the UDI forums!

 

I have had the same problem for the last month or so. I have deleted and rebuilt everything possible attempting to make it work about a dozen times without any success. The voice control still works but I cannot modify anything from the ISY portal getting the permission error you are..

IIRC Benoit, and now I have contacted google about this  without any luck. I only get back silly comments like "what is an ISY994i?"

 

Edited April 13, 2018 by larryllix

[danielwhite8425]

I saw the thread you shared... I was hoping, because that my issue might be different because I wasn't using an actual Google Home Device... but I guess not.  Guess It's time to go to the Alexa app...

[James Peterson]

Same here.  Been getting this error for about a month now. 

I have also noticed that some of my spokens are not working correctly when it comes to dimming. 

for example I have lights in my entertainment room that are "theater lights" Google would not recognize the lights when dimming "OK google set theater lights to 50%" unless I put those lights in a room called "theater" and added a nickname called "lights" .   

 

This all started happening about the same time so I just assumed it was related. 

[Michel Kohanim]

Hello everyone,

This is usually the result of having multiple Google accounts. And, the one being used is not the one registered in ISY Portal/Google link.

With kind regards,
Michel

[larryllix]

Losing the multiple accounts allowed/fixed GH to operate my HA via ISY portal, but it didn't resolve the write back for GH setup from ISY Portal.

It is only one direction that fails.

Just for a time marker this first was noticed / started? when the DST changed after my router watchdog failed and turned it off for the night. (router shutdown may not be related or may have jogged the GH account setup somehow)

[danielwhite8425]

I only have one user account... so I don't think that would be the cause...

Sent from my SM-G950U using Tapatalk

[danielwhite8425]

I got this working again... I finally figured out  how to unlink and relink the account... seems to have worked...