994i won't recognize new ZS daughter board

[fisix]

I've followed the instructions to install a ZS daughter board (Zigbee SEP) and I'm not seeing anything in the Dashboard that would indicate it has recognized the new hardware module.

I'm running the latest (non 5.0) firmware, and I've rebooted a few times.

Is there a way to check to see if it's drawing power at all? Could there be an issue with the modules that are installed (OpenADR is installed)?

Should I try to reseat it?

Thanks for any help.

-fisix

[fisix]

Do I need to reset all to defaults to be able to see the zigbee module? I'd prefer not to have to redo all the programming...

[Michel Kohanim]

@fisix,

Please send your UUID to support@universal-devices.com.

With kind regards,

Michel

[fisix]

Done, thanks. I'll update here as things progress.

[fisix]

Thanks! - I needed the smartmeter module, and now that it's installed, I can start the registration process with Socal Edison.

[fisix]

Well, I have yet to be able to get the ZS and the smart meter to talk.  I've moved the ZS around a bit, but will later try a more drastic move closer to the smartmeter.  I'm well within the 75 suggested, but with a few walls in between.

[Michel Kohanim]

Hi fisix,

Have you contacted SCE to make sure your Smart Meter supports HAN devices? As part of our SCE pilot, we ran into at least 10% of the meters that had to be replaced. If you are certain, then it's best to move ISY closer to the meter just to make sure the issue is not signal related. 

With kind regards,
Michel

[fisix]

I have a call into them - tier 2 support is supposed to get back to me in 24 hours.

I'm fairly certain my meter is HAN capable, based on model comparison, but we'll see.

I should note that I chose Gateway for device type, and under model they have 1SY994 ZS (instead of ISY994 ZS) - which I chose.

[Michel Kohanim]

Hi fisix,

Any updates?

With kind regards,
Michel

[fisix]

Nothing yet.  I'll email their support and try to restart the process.

Actually, while I'm here - is the Advanced Mode Password in the guide somewhere, or is it ZS module specific?

Thanks,

-fisix

[fisix]

Ah, I found it - just the UUID.

I will note that when looking at the advanced config, there are some differences between what's in my config and what's in the guide.

For example, channels 12, 13, 16, 18, 21, 22, 23, and 26 are unchecked.  Synch Time is unchecked.  Polling interval is 20s.  Keep alive is only 120, time read is 300, and time sync is only 300.

Rest is 120...

[Michel Kohanim]

Hi fisix,

Good catch: you should check ALL channels. A while back, only SEP channels were recommended but that caused major limitations.

The rest are OK. Keep Alive = the amount of time ISY will consider the connection still active in the presence of communication errors.

With kind regards,
Michel

[fisix]

Thanks - SCE is dragging their hooves.

Should the EPID be blank, or should it be set to zero?  When I click on scan it finds 2-4 differet PAN IDs, but I don't know if I should do anything after that, so I just cancel.

Also, in the My Electricity module, it says Time is unsynchronized - I guess that's because it isn't connecting to the meter...

[Michel Kohanim]

Hi fisix,

Ex PanID must be 0000. ISY will search and join meters that have join enabled AND have ISY registered. With regards to the Time, yes, that's correct.

With kind regards,
Michel

[fisix]

Ah, that was it!  I put 0000 into the EPID (it was blank all this time) and it immediately joined.

Now I get to play bit...