Elk-ERR

[Jgdavis14]

I am 100% Insteon but recently ran a log report and find many errors, each saying: [ELK-ERR}]    Get Topology. They pop up 3 at a time every 6 minutes consistently.   I don't have any ELK products.   Any ideas what's going on?

 

[Michel Kohanim]

Jgdavis14,

Please make sure Elk is not enabled under Configuration tab.

With kind regards,

Michel

[Jgdavis14]

Michel:

Thanks for the reply.   I checked  "Disable..." in the Elk config as you suggested.  (It was clear before)   But I was  unable to save it.   I did close the program and restarted it and continue to get the error messages.  I've attached a screen shot of the ELK page.

-Jack

[Michel Kohanim]

Hi Jgdavis14,

Please send a screenshot of Help | About with a link to this post to support@universal-devices.com.

With kind regards,
Michel

[ES1400]

I have the same issue as described above and don't have ELK enabled.

I find these errors are hanging the system several times a day and yes it only last 10 or so seconds each time. I concerned

something else is running that is slowing the system or worse.

 

ES1400.

[jpelzer]

I found this old post when I was experiencing the same errors in the event log. In my case, it turned out that I had external services (HomeBridge and a custom script that I wrote) that I migrated from my old house (and old ISY that had an Elk) that had 'elkEnabled' set to true in their config, so they kept querying /rest/elk/get/topology, which causes this error if Elk is not enabled on the ISY. Turning this off solved the issue for me.