droidsteve Posted May 4, 2009 Share Posted May 4, 2009 Recently purchased isy-99i and plm. No matter how I hook them up, i never get power lights on the isy, btw, this is my second isy... How can I verify that the isy is or os not the problem? TIA Link to comment
MikeB Posted May 5, 2009 Share Posted May 5, 2009 The ISY typically receives power from the PLM. If this is your 2nd ISY with the same problem, the issue is most certainly your PLM or possibly the patch cable between the ISY and PLM. Please try a new Cat5 cable between the ISY and PLM if possible. If that does not help, I would recommend returning your PLM for a replacement. If you want to test your ISY, you could power it with an external AC adapter. I personally use a Radio Shack 273-028 here. Link to comment
droidsteve Posted July 10, 2009 Author Share Posted July 10, 2009 Finally got a new PLM, plugged everything in and get a flashing error light..... See this thread.... http://www.smarthome.com/forum/topic.asp?whichpage=1&TOPIC_ID=5689 I am still having problems, 2 ISYs 2 PLMs and still nothing.... Link to comment
Michel Kohanim Posted July 10, 2009 Share Posted July 10, 2009 Hi fuzzer, Please look at the left side of your ISY and locate the SD Card rubber cap. Take that out, take out the SD card, and then slide it back in. Sometimes, the SD Card gets loose in shipment. Please do keep me posted. With kind regards, Michel Finally got a new PLM, plugged everything in and get a flashing error light..... See this thread.... http://www.smarthome.com/forum/topic.asp?whichpage=1&TOPIC_ID=5689 I am still having problems, 2 ISYs 2 PLMs and still nothing.... Link to comment
droidsteve Posted July 17, 2009 Author Share Posted July 17, 2009 Michel, Had to take it apart to reset the SD card (no SD cover), easy to do, but resetting the SD card had no effect.... Link to comment
Michel Kohanim Posted July 17, 2009 Share Posted July 17, 2009 Hi fuzzer, I am so very sorry to hear this and I do very much apologize for the inconvenience. If you have purchased your unit directly from us, please do let me know (support@universal-devices.com) and I will immediately start and RMA process for you. If you have purchased from one our distributors, please contact them directly. If you run into any problems at all, please do let me know and I will immediately take care of it. Again, sincere apologies ... With kind regards, Michel Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.