Buzzhazz Posted January 21, 2019 Posted January 21, 2019 Hi All. I hope this is the relevant forum. Last night, my exterior light program failed to activate, and later, a KPL button I use to turn off all lights (Goodnight) failed to activate. I visited the ISY 994 and found the normally blue Power LED fading, then pulsing then returning to bright blue. I am unable to access the ISY via my home network. The only thing I have done recently is replace a few Insteon devices (which I have to do every year it seems. Thank you China) and add the ISY Portal to configure my Google Hub Christmas gift. Is there anything else you guys can think of before I plop down a couple hundred bucks? I did create an ISY backup in late December, so at least there's that. Frustrated . . .
Brian H Posted January 22, 2019 Posted January 22, 2019 I would also recommend trying a new power supply. Those symptoms do sound like a failing Wall Wart Power Supply. I believe there was one or two others having supply problems here. 1
Buzzhazz Posted January 22, 2019 Author Posted January 22, 2019 1 hour ago, Brian H said: I would also recommend trying a new power supply. Those symptoms do sound like a failing Wall Wart Power Supply. I believe there was one or two others having supply problems here. Thanks. I should have thought of that first. One of my network switches also uses a 5v power supply and when I swapped it out, the ISY came to life. The only strange thing is that my user name and password were somehow reset to default settings even though all my other settings and topology seem to be intact.
Buzzhazz Posted January 22, 2019 Author Posted January 22, 2019 I found a reference in the Wiki that the old ISY 99s could use a a power supply in the 5-30v range. Is that also the case for the 994 series? I have several 12v ones lying around.
Michel Kohanim Posted January 22, 2019 Posted January 22, 2019 @buzzhazzard, Yes, that's correct. Anything between 5 to 30 volts center positive with minimum 500mA should work. With kind regards, Michel 1
Buzzhazz Posted January 22, 2019 Author Posted January 22, 2019 (edited) 11 minutes ago, Michel Kohanim said: @buzzhazzard, Yes, that's correct. Anything between 5 to 30 volts center positive with minimum 500mA should work. With kind regards, Michel Thanks Michel. One last question. When I powered back up, my user name and PW had reset to default and my location/time zone showed LA vs Cincinnati. Everything else in my system seemed ok. I thought that was odd. My "failed" supply was putting out 4.7 volts for some period of time. Hours or a few days (I was out of town, so not sure). Does it seem reasonable that the reduced voltage somehow caused this? The ISY lights were flickering a bit during this reduced voltage period, so it was getting some power. Edited January 22, 2019 by buzzhazzard
Michel Kohanim Posted January 22, 2019 Posted January 22, 2019 @buzzhazzard, My pleasure. No, I don't think this has anything to do with power supply. Either someone tried factory reset OR the SD Card is also getting corrupt. I strongly suggest doing a backup immediately and have an SD Card on hand. With kind regards, Michel
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