Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Admin Console "Notes" doesn't work with ISY Portal

LeeFleishman
in UD Portal

Featured Replies

Posted

When Admin Console is accessed via ISY Portal, attempting to use the "Notes" function fails. This is consistent across all of the many ISYs that I manage for clients (all are at firmware 4.7.3).

The failure manifests as follows: When a Note is created or edited (for a device or scene), it appears to succeed when the Save button is clicked. However, if any other action (e.g. turn on a device, query a device, recall the Note just edited, etc.) is attempted within the next 20 seconds, a  "Socket Timeout Error" is displayed. If more than 20 seconds pass before that subsequent action is attempted, the "Socket Timeout Error" does not occur. In either case, the change(s) made to that Note were not saved. This failure does not occur if Admin Console is accessed via DDNS , or local connection.

Guest
This topic is now closed to further replies.
Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.