johnjces Posted July 2, 2019 Share Posted July 2, 2019 While out of town, one of my locations had a major power failure which depleted my UPS batteries and everything went down including Internet connectivity. I came back today and brought everything back up and all is well except good ol' Alexa stated "the Hub is not responding please check, yada yada..." I then checked connectivity to my ISY locally and had no issues, then checked via my Cellular Internet and again no problems. Agave works just fine, logging in and out of the ISY and turning things on and off locally or from "outside" the network, via the Internet, all is working as it should. I log into my Portal account and it shows my ISY offline and going to Portals on my ISY also shows offline. But I am online but somehow disconnected from the UDI Portal. I don't think it is time to renew as I have had no indications that such is due as my other ISY is online and functioning fine and the service was purchased at the same time. Please forgive me if this is something easy to find but I can't find anywhere to reattach my ISY to the Portal. What can I do to get things working again? Thanks so much for any advice and help! John Link to comment
johnjces Posted July 2, 2019 Author Share Posted July 2, 2019 Figured it out and pretty easily once I dug around. I am always so worried about breaking something. Anyway, my DNS died as well so a reconfigure reboot and all is good. Link to comment
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