hart2hart Posted July 18, 2019 Posted July 18, 2019 I'm attempting to install the Ring Polyglot Cloud nodeserver. It installs in slot 3 in console and on ISY as expected but it never asks for the Ring credentials to make the connection. What simple step am I missing?
Michel Kohanim Posted July 18, 2019 Posted July 18, 2019 @hart2hart, Can you please copy/paste the node server log? With kind regards, Michel
hart2hart Posted July 18, 2019 Author Posted July 18, 2019 [mention=583]hart2hart[/mention], Can you please copy/paste the node server log? With kind regards, Michel It’s says provisioning node and it may take several minutes. Nothing happens so I stop and start node and get the messages in the right hand corner about them being successful but the log has no entries.
TomL Posted July 19, 2019 Posted July 19, 2019 Try going into configuration tab on PGC Ring NS, there should be a blue highlighted area for entering your ring credentials. It was hard to see but the word HERE is underlined to click on. Don't change anything in the Admin console NS settings.
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 Try going into configuration tab on PGC Ring NS, there should be a blue highlighted area for entering your ring credentials. It was hard to see but the word HERE is underlined to click on. Don't change anything in the Admin console NS settings. Okay it just worked. There were different boxes when I clicked on configuration and then the large blue band displayed with click here displayed. It never got to this point in multiple attempts before. Looks to be working
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 (edited) 19 hours ago, Michel Kohanim said: [mention=583]hart2hart[/mention], Can you please copy/paste the node server log? With kind regards, Michel The node server added Ring in slot 3. There are no nodes in device listing. Do I add each desired node (doorbell, Doorbell Ding, Doorbell Motion) including giving them a node and primary node address? If so is there a naming convention for these nodes? Do you still need log Edited July 19, 2019 by hart2hart
paulbates Posted July 19, 2019 Posted July 19, 2019 (edited) The node server added Ring in slot 3. There are no nodes in device listing. Do I add each desired node include giving them and node and primary node address? If so is there a naming convention for these? No. Go to details in the Ring nodeserver and restart it. Paul Edited July 19, 2019 by paulbates
TomL Posted July 19, 2019 Posted July 19, 2019 You don't add anything. All you do is link your ring account, that is done on PGC cloud, click on details on Ring NS dialog box, then click on configuration and there should be a blue Highlighted line that tell you to link your account by clicking here. The first time I installed it a few weeks ago, I had to delete it and reinstall it, picked a different slot, and then I got the account linking notifiction.
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 3 minutes ago, paulbates said: No. Go to details in the Ring nodeserver and restart it. Paul I've done this twice and still no nodes. Should I delete and add to slot 4?
paulbates Posted July 19, 2019 Posted July 19, 2019 Yes, I would try that next. 1 minute ago, hart2hart said: I've done this twice and still no nodes. Should I delete and add to slot 4?
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 1 minute ago, paulbates said: Yes, I would try that next. Okay I've got two Nodes and the device is a Ring Doorbell Pro name Front Door. The nodes are Front Door and Front Door Motion. Does that sound right? Don't have time to look at programs and see if they have support for ringing the bell and motion being detected but it sound reasonable they would. Thanks
paulbates Posted July 19, 2019 Posted July 19, 2019 I'll defer back to @TomL, I was suggesting debugging ideas based on the same symptoms setting up other nodeservers Paul
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 18 minutes ago, TomL said: You don't add anything. All you do is link your ring account, that is done on PGC cloud, click on details on Ring NS dialog box, then click on configuration and there should be a blue Highlighted line that tell you to link your account by clicking here. The first time I installed it a few weeks ago, I had to delete it and reinstall it, picked a different slot, and then I got the account linking notifiction. I've got one main and two sub nodes now and they appear as program control for Ding and Motion. I''ll try out this weekend. Thanks for the assistance.
dbuss Posted July 19, 2019 Posted July 19, 2019 27 minutes ago, hart2hart said: Okay I've got two Nodes and the device is a Ring Doorbell Pro name Front Door. The nodes are Front Door and Front Door Motion. Does that sound right? Don't have time to look at programs and see if they have support for ringing the bell and motion being detected but it sound reasonable they would. Thanks Does that sound right? Yes this correct. Don't have time to look at programs and see if they have support for ringing the bell and motion being detected but it sound reasonable they would. Programs do support the doorbell ringing and doorbell motion. Be sure to select "Control" in your program.
TomL Posted July 19, 2019 Posted July 19, 2019 Sounds like everything is working for you now. Glad you got it going.
hart2hart Posted July 19, 2019 Author Posted July 19, 2019 15 minutes ago, dbuss said: Does that sound right? Yes this correct. Don't have time to look at programs and see if they have support for ringing the bell and motion being detected but it sound reasonable they would. Programs do support the doorbell ringing and doorbell motion. Be sure to select "Control" in your program. 10 minutes ago, TomL said: Sounds like everything is working for you now. Glad you got it going. 46 minutes ago, paulbates said: I'll defer back to @TomL, I was suggesting debugging ideas based on the same symptoms setting up other nodeservers Paul Thanks to all for the assistance.
pauldugas Posted July 27, 2019 Posted July 27, 2019 I'm looking at trying to get the same thing going. ISY running 5.0.15 is connected to the portal and I can get into the Polyglot cloud and see that the portal NS is there (Current Status: Unmanaged). Added the Ring NS from the Store but it reports Current Status: Disconnected and I don't get anything under Details > Configuration for logging into Ring. I see Ring in the list of Node Servers (slot 3) in the admin console. What am I missing?
pauldugas Posted July 27, 2019 Posted July 27, 2019 (edited) Oh, nothing at all in Details > Real-Time Log for the Ring NS in the Polyglot Cloud UI. Also, getting the same Current Status: Disconnected with the OpenWeatherMap NS I'm trying to tinker with to. Edited July 27, 2019 by pauldugas
pauldugas Posted July 28, 2019 Posted July 28, 2019 Something started working later. The Ring NS changed from Disconnected to Connected and I got the blue link to authorize. Did so and I see the nodes now. Still not getting anything from the OpenWeatherMap one - Disconnected.
Michel Kohanim Posted July 29, 2019 Posted July 29, 2019 @pauldugas, We are looking into it! With kind regards, Michel
Ed Sybesma Posted July 29, 2019 Posted July 29, 2019 1. Regarding OpenWeatherMap.org: it takes about one day for your registration with OpenWeatherMap.org to go into effect. It will show disconnected during that time but will later connect automatically. 2. But why is the OpenWeatherMap.org discussion contained in a Ring Polyglot Cloud discussion thread? Shouldn't there be a separate discussion thread for OpenWeatherMap.org or for simply Polyglot?
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