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Isy Portal


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Posted

My isy portal went off-line several days ago. I have reset isy. I even unplugged it for several days. The cable from the router to isy is ok, lights are working. When I reset isy all the lights on the front panel flash on and off. It has been working great for several months. Any ideas?

Posted

After a week my Isy Portal came on.  Now I can't get into the admin console. I searched all the help files on Wiki, and I performed all of the except the ping. What is the "hostname"?

Screen Shot 2019-10-03 at 3.51.53 PM.png

Posted

I found the problem, isy's url changed from 192.168.0.4 to 192.168.0.3  I changed isy to the new url, and now I'm back up and running. I don't need answer, but why did the url change?

Thanks for your help,

Steve

Posted

You need to fix your ISY to a static IP address on your LAN. This is best done by selecting "use DHCP" in your ISY and reserving a permanent IP address for ISY  in your router IP reservation table.

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