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Switching from Android to iOS... not working though


roopesh

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Posted

I paid $99 for the forever license some time ago on my Android device.  Now I'm probably moving to iOS.  When I try to Restore my license there, it fails (probably cuz it's using App Store, I get it).  How do I get my license moved over?

Posted
2 hours ago, roopesh said:

I paid $99 for the forever license some time ago on my Android device.  Now I'm probably moving to iOS.  When I try to Restore my license there, it fails (probably cuz it's using App Store, I get it).  How do I get my license moved over?

email support@agaveha.com and we'll try to work something out.  

Posted
On 11/4/2019 at 5:08 PM, James Peterson said:

email support@agaveha.com and we'll try to work something out.  

I emailed two days ago. Any help is appreciated.

  • 1 month later...
Posted

I am in the same boat as roopesh (jumping from a decade of Android, to iOS).  I contacted Agave Support.

For the later Searchers, here is what Agave wrote:

"continue using Android on any device and get the family manager. This would allow you to "authorize" your iOS device the have the same access as your android purchases."

HTH!

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