I’ve integrated ISY with Alexa, and they seem to work well.

One oddity, however, is that the LED status lights on a dimmer wall switch don’t change accordingly.

For example, the LED status lights don’t reach the top even when I have Alexa turn on the ceiling lights.

Is this a known issue?

It's not a bug. What's your firmware and UI? Is the switch part of a scene or program? I'd it an insteon or zwave dimmer

The more details you provide the better we can assist you

6 hours ago, ISY Newbie said:

I’ve integrated ISY with Alexa, and they seem to work well.

One oddity, however, is that the LED status lights on a dimmer wall switch don’t change accordingly.

For example, the LED status lights don’t reach the top even when I have Alexa turn on the ceiling lights.

Is this a known issue?

The SwitchLinc will go to it's preset On position when an On is sent. Set that to 100% in the devices status page or IIRC you can manually ramp the On level by using the paddle held until the light is at 100%.

Think of it as a memory of the last level it was left at. To guarantee 100% you can also use Fast On also but no ramping will happen. (instantaneous)

Edited January 22, 20205 yr by larryllix

2 hours ago, lilyoyo1 said:

It's not a bug. What's your firmware and UI? Is the switch part of a scene or program? I'd it an insteon or zwave dimmer

The more details you provide the better we can assist you

Firmware 4.x. UI is ISY portal.

It's an insteon dimmer, which I have Alexa switch on/off individually, not part of a scene or program.

3 minutes ago, ISY Newbie said:

Firmware 4.x. UI is ISY portal.

It's an insteon dimmer, which I have Alexa switch on/off individually, not part of a scene or program.

Isy portal is not a UI. Go to help about for the specific firmware and UI

 

2 minutes ago, lilyoyo1 said:

Isy portal is not a UI. Go to help about for the specific firmware and UI

 

Now I get what you meant by UI. Both firmware and  UI 4.7.3.

 

I'd follow the advice from larryllix above. If the switch is set for 100%, I would factory reset it and then restore it in the isy

Have a look at the SwitchLinc's status page in the admin console. See what the "On" level is set to. You can adjust this in the admin console as well as on the SwichLinc.

I do this on purpose for my bathroom lights in the night, so when I tap the paddle up they only go to 12%. If I tell Alexa to turn them on, they go to 12%.

The remembered ON level is a feature.

Edited January 22, 20205 yr by larryllix

I also suspect it could depend on whether the “device” you added, and are now trying to control, is an individual device or a scene (or an alexa group).

Edited January 22, 20205 yr by oberkc