meestermike Posted February 28, 2020 Posted February 28, 2020 I have a brand-new 2487S Keypadlinc Relay -- just installed It is a replacement for another 2487S KPL that was also brand-new -- but I have been having some odd issues so I thought maybe the first one was defective Behavior: On/Off buttons work a few times (audibly cycling the relay), then get stuck in "Off" position -- airgap reset is the only way to get the device to work again, then repeats issue Two different KPL's now with same behavior Note: This device was installed to control some pool lights -- KPL was installed downline from a GFCI outlet (wouldn't be surprised if that is part of the issue) I am able to control the load (pool lights) connected to the KPL via ISY/scenes/etc -- communication doesn't seem to be the issue -- but it only works a few times until it locks up (as above) Any and all thoughts/suggestions appreciated!
Teken Posted February 28, 2020 Posted February 28, 2020 I have a brand-new 2487S Keypadlinc Relay -- just installed It is a replacement for another 2487S KPL that was also brand-new -- but I have been having some odd issues so I thought maybe the first one was defective Behavior: On/Off buttons work a few times (audibly cycling the relay), then get stuck in "Off" position -- airgap reset is the only way to get the device to work again, then repeats issue Two different KPL's now with same behavior Note: This device was installed to control some pool lights -- KPL was installed downline from a GFCI outlet (wouldn't be surprised if that is part of the issue) I am able to control the load (pool lights) connected to the KPL via ISY/scenes/etc -- communication doesn't seem to be the issue -- but it only works a few times until it locks up (as above) Any and all thoughts/suggestions appreciated! What else is on that circuit? Pump, motors, fanS? Sent from my iPhone using Tapatalk
Brian H Posted February 28, 2020 Posted February 28, 2020 One possibility would be the load is causing noise and effecting the controller. Noise can sometimes lock up the controller. A Air Gap cycle. Does a power cycle reset of the module and it again functions for a few on off cycles. Can you test if with the Load wire disconnected and see if anything has changed?
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