JSylvia007 Posted April 12, 2020 Share Posted April 12, 2020 40 minutes ago, Michel Kohanim said: @JSylvia007, I am so very sorry to hear. I think this is due to DNS propagation delays. Can you please reboot one more time and then send your error log to support@universal-devices.com? With kind regards, Michel So I've been rebooting my ISY remotely (via an IP controlled power device) about every 10ish minutes. Still no connectivity in the ISY portal. Link to comment
tmenear Posted April 12, 2020 Share Posted April 12, 2020 This could be complete coincidence, but I'm trying to approve my device in the portal, and I'm getting "Bad Request". No other info seems to be available. I don't know if this is related or not, but I'm letting you know in case it is diagnostically relevant to the other ongoing issue. Talbot Link to comment
waffles Posted April 12, 2020 Share Posted April 12, 2020 40 minutes ago, JSylvia007 said: So I've been rebooting my ISY remotely (via an IP controlled power device) about every 10ish minutes. Still no connectivity in the ISY portal. Same here. Still no joy. Link to comment
Bigm Posted April 12, 2020 Share Posted April 12, 2020 @tmenear I got the same result as you. I hope it is linked to the titled updates and not mine... Link to comment
PurdueGuy Posted April 12, 2020 Share Posted April 12, 2020 Looks like I am back in business! Alexa works, and my Polyglot heartbeats restarted! Thanks! Link to comment
Bigm Posted April 12, 2020 Share Posted April 12, 2020 Hi guys. ... seems to be working now... at least for me... Link to comment
waffles Posted April 12, 2020 Share Posted April 12, 2020 1 minute ago, tmenear said: Mine just worked... Mine now also. I did not have to reboot again.? Link to comment
bmercier Posted April 12, 2020 Author Share Posted April 12, 2020 Problem is now resolved. There was a misconfiguration on one of the proxy servers. When ISYs reconnected, they were directed to the less busy proxy server... which happened to be the one with the issue. Benoit 1 Link to comment
JSylvia007 Posted April 12, 2020 Share Posted April 12, 2020 4 minutes ago, bmercier said: Problem is now resolved. There was a misconfiguration on one of the proxy servers. When ISYs reconnected, they were directed to the less busy proxy server... which happened to be the one with the issue. Benoit I can confirm that this also fixed my issue. Link to comment
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