Switch to Agave from MobiLinc X

[vbPhil]

I've been using MobiLinc X with a subscription and connection to their portal. I want to stop using MobiLinc and switch to Agave thru the UDI Portal, but, I'm currently pointed to the MobiLinc Portal. How do I reset my portal connection back to my ISY?

[James Peterson]

1 hour ago, vbphil said:

I've been using MobiLinc X with a subscription and connection to their portal. I want to stop using MobiLinc and switch to Agave thru the UDI Portal, but, I'm currently pointed to the MobiLinc Portal. How do I reset my portal connection back to my ISY?

I believe you have to cancel your subscription to ML portal and create an account with UDI.  Once this is setup Agave will recognize the UDI portal and make it an option in the app. 

[vbPhil]

I figured it out.

You have to go to your Accounts page on the UDI website. Under My Products you can Deactivate the MobiLinc Portal. This removed the Portal tab from the Admin Console. I also had to Deactivate the ISY Portal in My Products and Activate it again for it to reconfigure. Also, It seems that when you make a change like that on your Accounts page you then have to go into the ISY Admin Console and do a Help/Manage Modules in order for the ISY to then do that action. Anyway after a few stumbles I finally got MobiLinc out and IYS Portal back in.