flsenior Posted November 18, 2020 Posted November 18, 2020 ISY 994i with over 40 dual and single band devices across 2 phases. The installation has been in place since 2014. The I/O linc in question is not on the same phase as the ISY, however, there is an Access Point 2443 on the same I/O linc a few feet away. My I/O linc that controls a water shutoff valve has stopped responding. I have exchanged the Access Point with a range extender (no change). I also moved the I/O to the same phase as the ISY and there were no communication issues. I depressed the "set" button on the PLM, Access Point and the I/O linc and allowed the devices to run for 3 minutes. I then depressed the set buttons on the same 3 devices. No communication once again to the I/O linc. There have been no changes to the system or additions of appliances, etc. to the house. During my testing I turned off all devices in the house that are connected to filter lincs. Any suggestions for further testing?
lilyoyo1 Posted November 18, 2020 Posted November 18, 2020 50 minutes ago, flsenior said: ISY 994i with over 40 dual and single band devices across 2 phases. The installation has been in place since 2014. The I/O linc in question is not on the same phase as the ISY, however, there is an Access Point 2443 on the same I/O linc a few feet away. My I/O linc that controls a water shutoff valve has stopped responding. I have exchanged the Access Point with a range extender (no change). I also moved the I/O to the same phase as the ISY and there were no communication issues. I depressed the "set" button on the PLM, Access Point and the I/O linc and allowed the devices to run for 3 minutes. I then depressed the set buttons on the same 3 devices. No communication once again to the I/O linc. There have been no changes to the system or additions of appliances, etc. to the house. During my testing I turned off all devices in the house that are connected to filter lincs. Any suggestions for further testing? when you manually tap the iolinc, does it work?
flsenior Posted December 28, 2020 Author Posted December 28, 2020 Yes. I found the source of the problem. I had a hardwired motion sensor on the same line. For some reason it started creating line noise that interfered with the i/o linc. All systems work properly once I removed the motion sensor.
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