Debug On/Off Switch going on Randomly

[Kentinada]

Is there some log file I can look at to try and figure out why a particular 2635-222 On/Off module goes on at random times?  It is not due to a program running.  Suggestions? 

[Michel Kohanim]

@Kentinada,

Yes, Tools | Log.

With kind regards,
Michel

[kclenden]

13 hours ago, Kentinada said:

Suggestions? 

I'd recommend starting the Admin Console and then start the Event Viewer (Tools->Diagnostics->Event Viewer) and set it to level 3.  Let the Admin Console and Event Viewer run until one of the random ON occurs.  Then use "Save Log To..." to save the Event Viewer output.  This will give you a lot more data than the normal log to help you figure out what may be causing the On/Off module to "randomly" go on.

[MrBill]

You can also "compare links"...caveat tho, unless you understand the results it may flag a false positive.  Click a device name in the tree, then right click it, Choose Diagnostics > Show Device Links table.  When that table is done populating click Compare.  This causes a comparison between the links table in the device and what the ISY thinks the link table in the device should be.  If the only mismatch is I believe the first byte after the colon, it's not really a mismatch.

To fix, right click device and Restore Device.   Another technique is to factory reset the device and then click the device and Restore Device.  Using the second method, you've cleared the devices memory and then restored it, without the hassle of deleting it from the ISY, readding it, and then restoring scenes, programs, etc.