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cannot get "ISY Launcher" to work on new Windows 10 install


someguy

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Posted (edited)

my hard-drive crashed and i had to start over with a new drive and a new version of windows 10.   I downloaded Java and followed instructions here:

pdf setup guide

when I get to clicking the link for the ...start.jnlp I have problems.  no desktop app is created.  when I create one, it is an internet explorer link like this:

 image.png.d368a7095759783cd15ee6ef0e322512.png

 

and when i click it, it does this: 

 image.png.39bd0b521344709c1632bec621f748cd.png

 

and when I click "open" it does nothing.  any suggestions?

Edited by someguy
Posted
19 minutes ago, someguy said:

my hard-drive crashed and i had to start over with a new drive and a new version of windows 10.   I downloaded Java and followed instructions here:

pdf setup guide

when I get to clicking the link for the ...start.jnlp I have problems.  no desktop app is created.  when I create one, it is an internet explorer link like this:

 image.png.d368a7095759783cd15ee6ef0e322512.png

 

and when i click it, it does this: 

 image.png.39bd0b521344709c1632bec621f748cd.png

 

and when I click "open" it does nothing.  any suggestions?

Here is the troubleshooting guide from the Wiki. Scroll down until you find your issue.

https://wiki.universal-devices.com/index.php?title=Main_Page#Troubleshooting_2

Posted

no luck trying these things.  by the way, I can access my isy using the "isy Launcher" from my other computers.  it is just this one that is troubled.  any other suggestions?

Posted

PROBLEM SOLUTION HERE:

Superuser.com forum

Quote

Had this issue with an associate at my company. The problem was that the .jnlp application was only trying to open in IE instead of the Javaws aplication.

What I did was right click on the file > Open with > Browse > C:\Program Files (x86)\Java\jre1.8.0_221\bin\javaws

I also marked a check by the box that said set this as default app. The issue no longer affects us

this was what the problem was.  I fixed it using the above.  just posting it to help anyone else that might have the same problem.  

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