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Any Logitech Harmony Distributors here?


carealtor

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11 minutes ago, carealtor said:

Any Logitech Harmony Distributors here?

Just putting feelers out at this point, but I've had my eye on the Harmony Pro 2400 for awhile now.  Hard to swallow the $550 price, but it is what it is.

I don't sell Harmony and I can also say I wasn't impressed by it.  The so called "pro" offers nothing over the Elite to justify the cost.  IMHO...

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11 minutes ago, carealtor said:

I'm not talking about the Harmony Pro, I'm talking about the Harmony Pro 2400.  The hub has completely different connections, including 6 standard size IR jacks and an ethernet with POE.

I knew what you were talking about.  I still am not impressed by it. 

Completely different connections?  Connections to what?  They use standard IR emitters now... welcome to the normal world.  Including POE which is great so you don't have to have power..... at your TV?  Ok sure maybe you have a remote equipment rack, not uncommon, so now you have to run the IR emitters unless you already have those in place from a real professional installation job with other equipment.  Then POE makes sense as you can power from the network switches or dedicated POE injectors.  Not uncommon.

Looking at the "Pro" 2400 as a single purchase item those "Pro" features have little value to most consumers when the actual functionality of the remote and software is EXACTLY the same as the Harmony Elite.

The minor "upgrades" of the hub don't warrant the higher price tag nor the "dealer only" sales tactics of it and there's nothing "Pro" about it in my view.  I'm biased so there's that too.

But if you already have the equipment rack and pre-wired emitters to make use of the "features" of the "Pro" hub and POE powering options then it's one less item sitting on the TV stand / Entertainment center. 

Personally there are far better actual "Pro" options available but like I said.  I'm biased.

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4 minutes ago, simplextech said:

But if you already have the equipment rack and pre-wired emitters to make use of the "features" of the "Pro" hub and POE powering options then it's one less item sitting on the TV stand / Entertainment center. 

Yes, this.

 

1 hour ago, simplextech said:

The so called "pro" offers nothing over the Elite

I was simply trying to correct this misstatement.  If you don't value/need the differences, then obviously the 2400 is overkill.  I need the differences in my home theater.  My other 5 regular hubs are fine in their environments.

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9 minutes ago, carealtor said:

Yes, this.

 

I was simply trying to correct this misstatement.  If you don't value/need the differences, then obviously the 2400 is overkill.  I need the differences in my home theater.  My other 5 regular hubs are fine in their environments.

Just making sure you were fully aware that the features/functionality are nothing different than what you may already have.  If you really want one message me.

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The pro is actually pretty good for an Integrator who needs something lower cost than other solutions such as RTI ,C4, and URC (their top remotes). C4 and RTI are great for  media or theater rooms but they are highly restrictive at their price point for secondary rooms such as bedrooms. 

For an Integrator, you don't have to worry about the coustomer messing around and trying to add something and completely screwing up the remote. You can also remotely make changes which saves on time since it cuts down on travel. Also, you can use your own emitters for it directly which means less parts to go bad. 

For an end user, I agree with you that it's overkill as the elite does the exact same thing for half the price. You can even do what the pro does (in regards to IR) simply by adding a 10.00 adapter and your own ir emitter kit. 

The problem with buying a pro as a consumer is that harmony still requires an account if you want to program it. A person can sell it but without an account, it's worthless to the end user. Even if you find a dealer willing to cut you a deal, most likely, they wouldnt give away their account information for you to program it. 

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30 minutes ago, lilyoyo1 said:

The problem with buying a pro as a consumer is that harmony still requires an account if you want to program it. A person can sell it but without an account, it's worthless to the end user. Even if you find a dealer willing to cut you a deal, most likely, they wouldnt give away their account information for you to program it. 

Came here specifically to mention this as well.  I've jumped through some hoops to get my regular Harmony happy in the same situations just for this reason - a bunch of 2.5 to 3.5 adapters, mounted it in rafters to get the RF reliable, and put in dedicated WAPs to ensure a stable Wi-Fi connection.  Oh, and even some Insteon relays so that I can power cycle these things remotely for when the WiFi inevitably has issues.

Because, yes, I would love one of these Pro 2400's, at full price, aside from needing a dealer account.  Actually, I'd probably own 3 of them.  I'm not that cost sensitive, love DIY, and the Harmony already does all I ask of it and people understand how to use them.  Give me higher quality connectors, more of them, and wired Ethernet so I'm not relying on a Wi-Fi connection to control the receiver and Rokus, and then longer RF range?  Definitely worth a few hundred bucks, at least to me.

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7 minutes ago, jec6613 said:

  Give me higher quality connectors, more of them, and wired Ethernet so I'm not relying on a Wi-Fi connection to control the receiver and Rokus, and then longer RF range?  Definitely worth a few hundred bucks, at least to me.

The RF range hasn't been an issue for me. But then again, I tend to shy away from putting things too far from systems I install (I only do new construction full remodels). 

I only use xantach emitters and have never had an issue with those....even with long runs. They are slightly more expensive than others but worth the cost. The hardwired ethernet connection is definitely worth it to me. It's also why I use the ring elite doorbell. While wifi is getting better, too many devices are being added to homes now to trust it from an integration standpoint. I wish harmony would add ethernet to the regular hub. 

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1 minute ago, lilyoyo1 said:

The hardwired ethernet connection is definitely worth it to me. It's also why I use the ring elite doorbell. While wifi is getting better, too many devices are being added to homes now to trust it from an integration standpoint. I wish harmony would add ethernet to the regular hub. 

Yeah, or sell it as a $50-$75 upcharge or something on an upmodel hub as an option.  I have a ton of Ethernet, and fortunately good GigE is pretty cheap anymore, my main AV rack has a dedicated 24 port switch with 4x 1 Gb multimode fiber uplinks to two redundant L3 switches; a secondary rack to keep amplifiers close to big speakers has a 12 port switch as well, and I have a few others kicking around for various uses.  15 cameras, 5 WAPs, 20-ish wired AV devices, and another 12-ish other hardwired devices ... and currently I have 23 Wi-Fi devices connected, and none of my spouses' stuff is online right now.

Getting as much as possible off of Wi-Fi is the biggest thing anybody can do to make their Wi-Fi work better.

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I had to go back through my old emails...

I had a conversation earlier in the year with someone who left a review on ebay for the 2400.  I asked several questions about the possibility of a non-dealer to get access to the setup software.  He confirmed that he was not a dealer and was able to register with Harmony with no issues.  I'm not saying this is gospel, just repeating what I was told.

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37 minutes ago, carealtor said:

I had to go back through my old emails...

I had a conversation earlier in the year with someone who left a review on ebay for the 2400.  I asked several questions about the possibility of a non-dealer to get access to the setup software.  He confirmed that he was not a dealer and was able to register with Harmony with no issues.  I'm not saying this is gospel, just repeating what I was told.

Oh I'm positive it happens.  You should go to their site and register and get access I think before purchasing though?  maybe?

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