Ajax Posted February 7, 2021 Posted February 7, 2021 Good evening! First I am pretty new to the Polisy world and have a ticket with Michel and they are helping but with the weekend I am not expecting anything, figured maybe you guys can help. We are pretty sure the polisy cannot access the internet... we have done OS updates. I can log into the Polisy with my laptop being on wireless so I know it is on my network I can even see the Node store and try to download nodes and get the above errror. I have both the ISY and Polisy on reserved IP's using their MAC. Not sure what to do...
Michel Kohanim Posted February 7, 2021 Posted February 7, 2021 @Ajax, I responded to your ticket. With kind regards, Michel
Ajax Posted February 7, 2021 Author Posted February 7, 2021 More than I ever expected Michel working on weekends! That is why I love this company! And with his help we figured out I just cannot use putty and was able to update to the new OS and is working. THanks again. 2
stephan Posted February 21, 2021 Posted February 21, 2021 (edited) Even after updating to 2.2.11 I still get the error cloneRepo: Error: runInstallProcess: undefined when I try to install a new Node Server. Any tips? Update: I have the same issue as this user reported: This is the error message: libpython3.7m.so.1.0: Undefined symbol "close_range@FBSD_1.6" Edited February 21, 2021 by stephan
Michel Kohanim Posted February 21, 2021 Posted February 21, 2021 @stephan, If you know how to access ssh, please do: curl -s https://my.pkg.isy/script/update121.sh | sudo bash If not, please submit a ticket and we'll help you. With kind regards, Michel
stephan Posted February 23, 2021 Posted February 23, 2021 I ran this command instead and now the install worked. Thanks curl -s https://pkg.isy.io/script/update121.sh | sudo bash 1
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