SForma Posted February 10, 2021 Posted February 10, 2021 I bought Agave several years ago, and it indicates I have an "All Access Pass" I just started using it and am thus far enjoying it. Enough to give access to my partner. So I went to the app and bought a Family Access Manager +1 license (Sunday 2/7/2021). According to the help file (Family Access Manager - Agave ISY Controller (agaveha.com)) I should see a "Family Members" menu under "Settings > Account". I see no such menu. I've tried re-installing Agave to no change. I've sent the developer a help request from the agaveha.com website on Sunday and have yet to receive a response. I hear they may have a presence on these forums so this is me trying to get their attention. In lieu of that, if anyone has any recommendations/solutions, I'd appreciate it. Thanks, - Sam
James Peterson Posted February 10, 2021 Posted February 10, 2021 (edited) On 2/10/2021 at 12:11 AM, SForma said: I bought Agave several years ago, and it indicates I have an "All Access Pass" I just started using it and am thus far enjoying it. Enough to give access to my partner. So I went to the app and bought a Family Access Manager +1 license (Sunday 2/7/2021). According to the help file (Family Access Manager - Agave ISY Controller (agaveha.com)) I should see a "Family Members" menu under "Settings > Account". I see no such menu. I've tried re-installing Agave to no change. I've sent the developer a help request from the agaveha.com website on Sunday and have yet to receive a response. I hear they may have a presence on these forums so this is me trying to get their attention. In lieu of that, if anyone has any recommendations/solutions, I'd appreciate it. Thanks, - Sam Expand This should be fixed soon. The lastest update broke the background process that preformed this operation. I will have it out soon. Edited February 10, 2021 by James Peterson 1
SForma Posted February 10, 2021 Author Posted February 10, 2021 Sweet. Thanks! not in a huge rush, but can you give me an idea how long soon is? I have no idea how long it takes updates to churn through the Google Play store.
James Peterson Posted February 10, 2021 Posted February 10, 2021 (edited) On 2/10/2021 at 3:01 AM, SForma said: Sweet. Thanks! not in a huge rush, but can you give me an idea how long soon is? I have no idea how long it takes updates to churn through the Google Play store. Expand Not more than a few days. Internal testing now. Edited February 10, 2021 by James Peterson
James Peterson Posted February 10, 2021 Posted February 10, 2021 Everything seems to be working now. I pushed the update. If you continue to see errors, let me know.
James Peterson Posted February 10, 2021 Posted February 10, 2021 Everything seems to be working now. I pushed the update. If you continue to see errors, let me know.
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