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Can't add an Outlet linc


Jgdavis14

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Posted

I had an electrical spike and one of my outlets died.  I've been trying to install an OutletLink Dimmer that I purchased several years ago.  Tried various ways to install it but keep getting the attached message.   Any idea what this means.

 

Screenshot 2021-03-17 121205.jpg

Posted

Are you manually typing in the address?  This happened to me and I had written down the address wrong... Took awhile to figure out that I was typing in the wrong address.

 

Posted

Yes, that did get the outlet installed.   However, have had multiple issues of it not working.   Plug a lamp in, with the little magnet, it buzzes and the red light flashes.   

Unfortunately, I am leaving for 3 days and won't be able to play with this until I return.  

Posted

Does the lamp have an incandescent or dimmable LED bulb?

The lamp you used should not have a built in dimmer switch,  high-low switch built in or low voltage bulb with a built in power supply.

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