Bought a house that was ISY equipped - and having all sorts of issues

[JPedersen]

I had him disconnect the UD module and turn it all off so I could do this piece by piece. He split time between his house in CT (which I bought) and Florida (which is why he set up all these remote features so he could control the house while away).

There are a couple of things that I can't even turn on and I'm not sure if that is because of the UD controllers. So now I'm trying to set up the system and I'm stuck.

I downloaded the app and plugged the UD controller into the router but am not getting any joy. Don't really understand what to do next.

Also - keeps asking me about setting up a remote URL - have no idea to do this. Sorry - newbie here, but tech savvy and want to figure this out. Just lost.

[smacbride]

The UD mobile app is a new thing.  Most people setup their ISY boxes using the admin console installed on a PC.  I would start with that, get things working, then sign up for a Portal account (that gives you the remote URL) then try out the UD mobile app.

Somewhere on this website there is a getting started WIKI with all the information you will need to get it up and running.

Try this out: https://www.universal-devices.com/start/