Aeotec Smart Switch 7 (new series 700 device) - Trouble with Pairing

[automatewhatican]

Recently bought a pair of the new Aeotec Smart Switch 7 plug-in type B (ZWA023-A) modules (series 700).  After numerous failed pairing/pairing/factory-reset sequences, I finally got one paired.  Can't seem to even get the second one fully paired.  When the ISY even reacts to the pairing button push (which seems random), it reports errors in the log stream.  While there is clearly a communication problem, I don't think it is signal.  I've got plenty of repeater pathways in the mesh, and even in the failed partial pairings, end up showing 6 nearby Z-Wave nodes as neighbors.  Any thoughts?

Several items of note:

(1) running 5.3.3 with a series 500 dongle.
(2) all Z-Wave nodes (except the two new ZWA023-As) are Z-Wave Plus

 

 

[lilyoyo1]

Couple of things. Make sure you exclude then include. Unless all of your devices support network wide inclusion, you will need to bring it closer to the Isy. Also ensure NWI is turned on in the Isy. 

Regardless, since they're plug in modules, I'd bring them closer to include.

[Techman]

I added the Smart Switch 7 yesterday without issues. I'm running 5.3.3

[automatewhatican]

On 7/25/2021 at 3:27 PM, lilyoyo1 said:

Couple of things. Make sure you exclude then include. Unless all of your devices support network wide inclusion, you will need to bring it closer to the Isy. Also ensure NWI is turned on in the Isy. 

Regardless, since they're plug in modules, I'd bring them closer to include.

Thanks. Paired fine once closer to ISY. Strange since every device is ZW+ and NWI is enabled at ISY.

[lilyoyo1]

7 hours ago, automatewhatican said:

Thanks. Paired fine once closer to ISY. Strange since every device is ZW+ and NWI is enabled at ISY.

I'm not certain how NWI works between different series (500 and 700). I'll have to check and see if that matters. I've never really tested it since I pair next to my system regardless of what it is to be safe