shergenr Posted July 31, 2021 Posted July 31, 2021 I have searched the forum and wiki, cannot seem to add a 2334-235 KPL to my ISY994izw. The KPL is about a year old and controls my under cabinet LEDs. All had been working fine, until I discovered my ISY wasn't connecting to my network. Unfortunately, I had set the ISY up with a manual IP address and had a reasonably good back-up, I hard reset my ISY. Later, determined that my ethernet cable had become loose - smack the head, check to see if the car has gas in it! Anyway, restored my ISYfrom back up, version was pre-kpl circuit, so I figured I would just reprogram the KPL. Air gapped it, factory reset the KPL several times. Updated my software to 4.9.... Can't seem to determine the engine. Moved my PLM to a different position in the house, cannot determine engine. Placed the PLM in the receptacle that feeds the power to the switch (the KPL and receptacle are in the same dual gang box), cannot determine engine. I don't have a big installation, just a couple of micro switches, 3 2477's dual band all within 20 feet of the KPL, 4 lamplincs , 1 iolinc and a phase coupler. By the way, the load on the KPL is a LED dimmable driver ( I have been informed that it is the wrong type - magnetic but it has been working). I've read the posts that say most issues are noise related, but before I go and unplug everything in my house given what I have done so far is it fairly reasonable to assume that I have a dead KPL?
Techman Posted July 31, 2021 Posted July 31, 2021 14 minutes ago, shergenr said: I have searched the forum and wiki, cannot seem to add a 2334-235 KPL to my ISY994izw. The KPL is about a year old and controls my under cabinet LEDs. All had been working fine, until I discovered my ISY wasn't connecting to my network. Unfortunately, I had set the ISY up with a manual IP address and had a reasonably good back-up, I hard reset my ISY. Later, determined that my ethernet cable had become loose - smack the head, check to see if the car has gas in it! Anyway, restored my ISYfrom back up, version was pre-kpl circuit, so I figured I would just reprogram the KPL. Air gapped it, factory reset the KPL several times. Updated my software to 4.9.... Can't seem to determine the engine. Moved my PLM to a different position in the house, cannot determine engine. Placed the PLM in the receptacle that feeds the power to the switch (the KPL and receptacle are in the same dual gang box), cannot determine engine. I don't have a big installation, just a couple of micro switches, 3 2477's dual band all within 20 feet of the KPL, 4 lamplincs , 1 iolinc and a phase coupler. By the way, the load on the KPL is a LED dimmable driver ( I have been informed that it is the wrong type - magnetic but it has been working). I've read the posts that say most issues are noise related, but before I go and unplug everything in my house given what I have done so far is it fairly reasonable to assume that I have a dead KPL? Can't Determine Insteon Engine indicates a communication problem between the PLM and the KPL Make sure your firmware and UI are the same version. If not, clear your java cache including all programs and download the ISY launcher Did you do a factory reset on the KPL, i.e. pull out the tab then push the tab back until the KPL beeps and continue holding the tab in until the beeping stops, then do a restore device fron the admin console
Techman Posted August 1, 2021 Posted August 1, 2021 1 hour ago, shergenr said: All has been done, multiple times. Try disconnecting the load, cap the red wire from the KPL then see if you can install it
lilyoyo1 Posted August 1, 2021 Posted August 1, 2021 (edited) If the kpl was part of your backup, it shouldn't need to be added. You simply need to restore the device to the Isy. How are you trying to add the device. Try start linking and then press and hold the set button until you hear a chirp. Who said you're using the wrong driver and what made them feel it's the wrong type for your dimmer? Edited August 1, 2021 by lilyoyo1
shergenr Posted August 1, 2021 Author Posted August 1, 2021 (edited) The above is the thread on my dimmable driver, I believe it was Mr. Bill that stated that the driver may be incorrect. KPL wasn't part of my backup "Anyway, restored my ISYfrom back up, version was pre-kpl circuit, so I figured I would just reprogram the KPL." Am thinking if this is a communication issue, restoring from back up might not work anyway. https://forum.universal-devices.com/topic/30697-6key-kpl-dimming-issue/?do=findComment&comment=297018 Edited August 1, 2021 by shergenr replaced link
lilyoyo1 Posted August 1, 2021 Posted August 1, 2021 7 minutes ago, shergenr said: http://Home INSTEON - ISY994i Series Smarthome Channel 6Key KPL Dimming Issue The above is the thread on my dimmable driver, I believe it was Mr. Bill that stated that the driver may be incorrect. KPL wasn't part of my backup "Anyway, restored my ISYfrom back up, version was pre-kpl circuit, so I figured I would just reprogram the KPL." Am thinking if this is a communication issue, restoring from back up might not work anyway. Your link brings you back to this subject. However, i found your post. I use magnitude with insteon devices without any issues. The one you have can work with them. You didn't state how you were trying to add the device to the Isy. If there is noise from the driver, disconnecting it can work. I'd try factory resetting the device again, choosing start linking, and then press and hold the set button on the insertion device until you hear the chirp
shergenr Posted August 1, 2021 Author Posted August 1, 2021 I gapped, factory reset, started linking and pressed until chirp - no love. What's the chance that the KPL is just bad?
lilyoyo1 Posted August 1, 2021 Posted August 1, 2021 Probably none, especially since it worked for the past year. You can confirm by manually linking it with something else. If it links then it's not bad. Once linked, factory reset both devices and then restore the device you used in the Isy
Techman Posted August 1, 2021 Posted August 1, 2021 2 hours ago, shergenr said: I gapped, factory reset, started linking and pressed until chirp - no love. What's the chance that the KPL is just bad? When doing a factory reset you have to hold the set button in until the buzzing stops. When the factory reset is completed the KPL load button should light up.
shergenr Posted August 1, 2021 Author Posted August 1, 2021 Yes, all that is happening. I was able to manually link the KPL to another device, so the KPL isn't bad. So I guess its onto noise factors. This particular circuit has 3 gfci receptacles and the undercabinet leds driven by the magnetic dimmable led driver that is connected to the load. Am thinking that I need to start on this circuit to eliminate the various factors. Other advice?
lilyoyo1 Posted August 1, 2021 Posted August 1, 2021 18 minutes ago, shergenr said: Yes, all that is happening. I was able to manually link the KPL to another device, so the KPL isn't bad. So I guess its onto noise factors. This particular circuit has 3 gfci receptacles and the undercabinet leds driven by the magnetic dimmable led driver that is connected to the load. Am thinking that I need to start on this circuit to eliminate the various factors. Other advice? I'd cut up an extension cord and make a pigtail out of it for hot/neutral. Connect the Kpl to that and plug it in near the PLM. Once added to the Isy, i would install it in its final place and see what happens
Techman Posted August 1, 2021 Posted August 1, 2021 30 minutes ago, shergenr said: Yes, all that is happening. I was able to manually link the KPL to another device, so the KPL isn't bad. So I guess its onto noise factors. This particular circuit has 3 gfci receptacles and the undercabinet leds driven by the magnetic dimmable led driver that is connected to the load. Am thinking that I need to start on this circuit to eliminate the various factors. Other advice? Did you try disconnecting the load from the KPL?
MrBill Posted August 2, 2021 Posted August 2, 2021 18 hours ago, shergenr said: magnetic dimmable led driver great noise source, can you turn it off, disconnect it or unplug it? for testing.
shergenr Posted August 2, 2021 Author Posted August 2, 2021 Would disconnecting the load lead from the KPL be sufficient, it's hot as hades up in that attic right now?
MrBill Posted August 2, 2021 Posted August 2, 2021 7 minutes ago, shergenr said: Would disconnecting the load lead from the KPL be sufficient, it's hot as hades up in that attic right now? yes.
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