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UD Mobile Error

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Posted

Please see attached. I shutdown my test system for a few days so it may be related.  In any event it pops up every couple of seconds while I'm trying to use my prod app.

 

 

IMG_0721.PNG

Edited by mmb

Hi @mmb,

The app cannot connect to the system named "Polisy/ISY".  If the system is inactive, please  disable or delete this system in settings.

Disabling will keep the system information but will not attempt subscription. This opens up additional app resources for enabled systems. Nodes can still be controlled however status values will not update. This is the best method for test systems or less important secondary systems. To disable go to Settings-Tab > Systems > <system-name> > Advanced > System-Status then uncheck.  

Deleting the system will remove all information related to the deleted system, including any favorite items which have links to any nodes in the deleted system.  To delete got to Settings-Tab > Systems > <system-name> then press the trash icon at the top right.

  • Author

Thanks, I suspected as much, would it be possible to use a friendly message? Just curious...

18 hours ago, mmb said:

Thanks, I suspected as much, would it be possible to use a friendly message? Just curious...

Yes, on our list.

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