ralbright Posted August 24, 2021 Posted August 24, 2021 This afternoon I received an email from Generac stating that added an Alexa skill for their Generac generator (which I have installed on my property), and was thinking of looking into the possibility of adding a node to PolyISY for it. Went to log in, type my username/password, click login and nothing happens. Have tried on 3 devices all with the same results. Any ideas as to what is causing this issue.
Michel Kohanim Posted August 25, 2021 Posted August 25, 2021 @ralbright, Please submit a ticket With kind regards, Michel 1
ralbright Posted August 31, 2021 Author Posted August 31, 2021 For anyone else that is having this issue (now or in the future). Michel solved it with a few commands that he gave me to issue via putty. In my case the unit was completely responding to commands on putty, but I could not login to the web interface. Here is how it was fixed: sudo pkg update && sudo pkg upgrade cat /usr/local/etc/udx.d/static/update13.sh | sudo bash This upgraded me to version 13, I was running version 12.
bgrubb1 Posted August 31, 2021 Posted August 31, 2021 I have a ticket open for a remote friend. this is exactly what I was trying to do, but when I SSH in, i get the user name prompt, but cant type in password. no keyboard entry accepted on multiple SSH apps any ideas ? ...Barry
ralbright Posted August 31, 2021 Author Posted August 31, 2021 Michel is usually REALLY quick on tickets. That is my best answer.... sorry I couldn't be of more help.
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