andrew77 Posted September 17, 2021 Posted September 17, 2021 Hi guys, I've had an outdoor scene working fine for quite a while until recently. Making it brief I have a few devices in the scene including one called Yard Lights. Recently I've noticed that one doesnt come on with the timer or the scene. When I tell Alexa to turn it on it works fine. I removed it from the scene and put it back in but the behaviour hasn't changed. Not sure if its failing but I wouldn't think so because it triggers on its own just fine. Any thoughts? Andrew
MrBill Posted September 17, 2021 Posted September 17, 2021 Telling Alexa to turn something on or off via the ISY is no different than pushing the corresponding button in the ISY admin console. So the Scene and the program are turning on a Scene. Is Alexa turning that same scene on again? or is she individually controlling a device named Yard Light? If she's turning the scene on again, what happans if you first tell her to turn the scene off? then tell her to turn it back on... does it fail?
andrew77 Posted September 17, 2021 Author Posted September 17, 2021 Yes the program is turning on the scene and Yard Lights are part of the scene. when I tell her to shut off the scene (when it’s already off) and then tell her to turn the scene on it’s the same result.
Techman Posted September 17, 2021 Posted September 17, 2021 Run a scene diagnostics, you'll get a level 3 display that might show you where the problem is.
andrew77 Posted September 18, 2021 Author Posted September 18, 2021 I disabled all my programs as the pop up said to do. I don't know what I'm reading here but it doesnt look good. ISY-Events-Log.v4.9.0__Sat 2021.09.18 05.09.29 PM.txt
Techman Posted September 18, 2021 Posted September 18, 2021 It appears that you have a communications problem, it could be due to noise on the powerline. Is your PLM ,or the others that aren't working, dual band devices? What firmware and UI are you running?
andrew77 Posted September 18, 2021 Author Posted September 18, 2021 the firmware is 4.9.0 How do I find the properties of the devices that aren't working?
larryllix Posted September 18, 2021 Posted September 18, 2021 the firmware is 4.9.0 How do I find the properties of the devices that aren't working?right click on each device and display its links in its internal memory link table. Then click the compare option and see if ISY agrees. If not click restore and fix the links.Devices have a link for each scene and each connection. ISY PLM is a connection. One can be working while others were destroyed by some noise during communications.Sent from my SM-G781W using Tapatalk
Techman Posted September 18, 2021 Posted September 18, 2021 12 minutes ago, andrew77 said: the firmware is 4.9.0 How do I find the properties of the devices that aren't working? Is your UI also 4.9.0?
andrew77 Posted September 18, 2021 Author Posted September 18, 2021 6 minutes ago, larryllix said: right click on each device and display its links in its internal memory link table. Then click the compare option and see if ISY agrees. If not click restore and fix the links. I tried the restore and nothing seemed to help
andrew77 Posted September 18, 2021 Author Posted September 18, 2021 1 minute ago, Techman said: Is your UI also 4.9.0? Yes, I checked here. That's correct?
MrBill Posted September 18, 2021 Posted September 18, 2021 Did you take the bad switch out of the system? it could be the noisemaker/signal sucker....
Techman Posted September 18, 2021 Posted September 18, 2021 25 minutes ago, andrew77 said: Yes, I checked here. That's correct? Yes, correct
Techman Posted September 18, 2021 Posted September 18, 2021 Pull out all the set buttons on the switches that aren't working, then run the scene test. If the test looks good then push one of the set buttons in and run the scene test again. If all still looks good then keep going until you find a problem switch
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