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ISY994i/IR PRO to ISY994i ZW+/IR PRO restore


mongo

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Posted
1 hour ago, mongo said:

Will I be able to restore a new 994i ZW+/IR PRO from a 994i/IR PRO backup?

tia

yes.  BUT... what version firmware is each?  You may have trouble if the firmware versions are different.

What was the reason for getting a new one is the old one still working?

Posted

My old one is 5.0.16c. I'll make sure the new one is there before restoring.

The old one is still working but I have to reboot it before attempting to work on it because it gets too slow. I tried replacing the sd card but that didn't help. I'm guessing it's near 10 years old now.

thanks

Posted

You shouldn't have any problem just restoring.. However...best case would be to upgrade both to 5.3.4 (the new one might ship that way, not sure what version UDI is shipping).   Doesn't look like the old has Z-wave so the '300 series don't upgrade past 5.0.16C' doesn't apply.  upgrade from 5.0.16C to 5.3.4 is smooth sailing...

So make backup, Upgrade old to 5.3.4, make a new backup, restore new backup on new ISY that also has 5.3.4 firmware.   The gist is restore to the same firmware version that created the backup.

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Posted
2 hours ago, mongo said:

The old one is still working but I have to reboot it before attempting to work on it because it gets too slow. I tried replacing the sd card but that didn't help. I'm guessing it's near 10 years old now.

Do you think it's the ISY being slow to respond? How old is the computer you're running admin console on? And how many nodeservers are you running (if any?). 

Make sure you've adjusted the Java runtime memory (from the 5.3.4 release notes - and other recent release notes)  

On 7/30/2021 at 3:15 PM, Chris Jahn said:

Java runtime memory (when Admin Console is very slow to respond)

-      If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE).

-      Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following:

o   -Xmx512m

-      Press Ok to close the window, then Press Apply to save the changes

 

I know I didn't do this once and the ISY was sluggish, even when running on a newish laptop with plenty of memory. I have 16GB memory so up the variable to 1024m. It seems to work crisp enough. I do notice that as I add more nodeservers the system is slow at first log in, but when actively using it there's not much delay.

 

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Posted

I'm running it from 5 machines, 2 are months old. 5 linux and 2 windows os.

I've already adjusted the java memory, tried different versions etc.

The http interface also slows down.

Posted

@mongo very odd. Thankfully I haven't had that situation. I know you've got a replacement ISY (either on hand or on order), but have you opened a support ticket with UDI to see if something else was going on? I've never heard of an ISY getting sluggish. To me it either works or not. Perhaps @Michel Kohanim might have some insight.

Otherwise, open up a support ticket and maybe they can help you troubleshoot a few things to be sure your existing ISY is okay or if you really need to replace it.

Submit a Ticket:       https://www.universal-devices.com/my-tickets
Email:                        support@universal-devices.com 

As @MrBill points out...make sure you get firmware versions to match before you go through the backup/restore process. 

 

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Posted

My bad and apologies!

I noticed it seemed to happen overnight, so I disabled all the timed events and all was well the next day.

Went through all my programs and found one buried in subfolders with a time range that I never quite finished ?

It was exhausting all memory.

Screenshot at 2021-11-07 09-06-35.png

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Posted

@mongo Great to hear it was resolved. That was next on my list to suggest looking for. Another was going to ask if you kept admin console open all the time or only as needed? Some people keep it open and it can really create strangeness on computers. Admin Console is not meant to be kept open 24/7. Besides, it's Java based...who really wants that running on a computer 24/7? :)

Glad you found an errant program and resolved your issue.

 

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