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What's up with Aartech/Insteon/ISY?


jrainey

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Posted

Hi people,

Just visited Aartech's website for the first time in a long time.  Aartech is the official  Canadian distributor for Insteon and Universal Devices products.  I found inventory for products from these suppliers did not exist, and where the products were listed there was a note saying "NO ETA".

Took a quick look around this forum, and couldn't find any info, so I thought I'd start a topic to find out.

So what is happening?  Are any of these companies going out of business?  Are semiconductor supply shortages causing the issue?  Are there any other Canadian suppliers around?

It's got me a little worried as my entire house is equipped with Insteon devices.

Comments?

 

Thanks,

Jack Rainey

Posted (edited)

Actually you have it backwards. It is not the companies but rather Canada that is going out of business. The effects of Covid finally reached a point where recovery is no longer possible and these companies, along with many others, have simply pulled back to see if there is a buyer in the wings willing too purchase Canada and put it back on the road to recovery. The current rumour is that Iceland is most likely going to be the next owner.

Edited by upstatemike
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Posted

Darn,  I was hoping that maybe The Bahamas or Trinidad would buy us up!

Posted

They are playing the "COVID card". Informal sources tell us they have a backordering problem with ICs and may be restructuring their marketing using the Nokia name also.

Your existing system will continue to function but many are turning to other protocols for the future, in view of such bad marketing, customer support, and deprecation of their device variety.

Posted

Thanks Larry,

 

Any idea where people are turning?  Am considering getting rid of the whole works if there is no change.  I have been disappointed for a while now, considering issues such as PLM lack of reliability, and other issues like intermittent scene failures etc.  I have for a long time thought that the reliability of communication in this system comes nowhere near what is required of an industrial system such as a DCS or PLC.

 

Posted
Thanks Larry,
 
Any idea where people are turning?  Am considering getting rid of the whole works if there is no change.  I have been disappointed for a while now, considering issues such as PLM lack of reliability, and other issues like intermittent scene failures etc.  I have for a long time thought that the reliability of communication in this system comes nowhere near what is required of an industrial system such as a DCS or PLC.
 
polisy with Insteon, zwave and WiFi for me.

I am not taking anything out that is working.

Sent from my SM-G781W using Tapatalk

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Posted (edited)
18 hours ago, jrainey said:

Thanks Larry,

 

Any idea where people are turning?  Am considering getting rid of the whole works if there is no change.  I have been disappointed for a while now, considering issues such as PLM lack of reliability, and other issues like intermittent scene failures etc.  I have for a long time thought that the reliability of communication in this system comes nowhere near what is required of an industrial system such as a DCS or PLC.

 

I'll be using radio Ra3 in our current home once released. Hopefully polisy supports it by the time I do so otherwise I'll use it with a C4 controller. In our next home, while C4 is still in the lead, depending on how we like Ra3- that may change

Edited by lilyoyo1
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Posted
On 11/24/2021 at 10:56 PM, jrainey said:

Thanks Larry,

 

Any idea where people are turning?  Am considering getting rid of the whole works if there is no change.  I have been disappointed for a while now, considering issues such as PLM lack of reliability, and other issues like intermittent scene failures etc.  I have for a long time thought that the reliability of communication in this system comes nowhere near what is required of an industrial system such as a DCS or PLC.

 

Moving over to a mixed Insteon Z-Wave setup...   I did not carefully consider the single source nature of Insteon when i bought bunches of it 9 years ago.

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