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iOS 15.2 + Bug Alert. -- Please create backups

Javi
in UD Mobile

Featured Replies

Posted

Hi All,

We have multiple reports of issues with iOS 15.2 +  causing user data to be deleted. Please be sure to backup UD Mobile in case your device encounters the issue.  It appears that users which experience the issue one time will experience the issue again on the same device every few days.

This appears to be a bug in iOS and we are currently testing work arounds. None of our development devices are experiencing this issue. If you encounter the issue please help us by opening a ticket or commenting in our issue tracker on GitHub.

https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues/49

Regards,

Javier Refuerzo

Edit: Link to this post has been sent in push notification to all iOS users.

    • Like 3

    Just wanted to recognize the quick response of the UD Mobile team regarding this issue.  I haven't personally seen it, but the push notification was a quick and unexpected heads up and I appreciate that.  I did a quick backup to insure I had the latest so I'm now prepared if it does impact my UD Mobile configuration.  Nice support.

    • Like 1
    • Author

    Hi All,

    We have reported crashes on 0.6.3 test build, which appears to isolate the issue on iOS 15.2. Please let us know if you encounter a crash while the app is not running or during startup. Specifically if your data remains after the crash.  Hope to have a permanent fix next year! 

    Happy New Year!

    • Like 1
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