Keypad Linc 6/8 Button

[pacificsloop]

Hi,

 

One additional issue. I have one Keypad Linc conifigured for 8 buttons however, the ISY only can "see" it as a 6 configuration. I have removed and re-added the device however, still only 6. Also in the event viewer, the ISY does not show any traffic if button 7 or 8 is pressed.

 

Any help would be appreciated.

 

Thanks.

[oberkc]

One has to reprogram them from one type to another. The steps are in the instructions, available online from smarthome if you have lost them.

[pacificsloop]

Hi Oberkc -

 

The keypad is already set up as an 8 button, I also attempted to reset the keypad (per the smarthome instructions) and the ISY still only shows this it as a six button.

[Michel Kohanim]

Hello pacificsloop,

 

ISY reads a byte in the KPLs firmware to determine the number of buttons. As such, I am almost certain that your KPL is currently in 6 button mode. What you need to do is:

1. Pull out the set button and wait 10 seconds

2. Push the set button back in and leave it in for 10 seconds

3. Press and hold buttons A and H before releasing the set button

 

Remove the KPL from ISY and then add it again.

 

With kind regards,

Michel

 

Hi Oberkc -

 

The keypad is already set up as an 8 button, I also attempted to reset the keypad (per the smarthome instructions) and the ISY still only shows this it as a six button.

[pacificsloop]

Hi Michel,

 

Still no luck. I have reset the KPL, changed it to 6 button mode and back to 8 (using the instructions you provided). I have removed the device from the ISY and attempted to re-add. After button D, the ISY now appears to get "stuck".....with a message "initializing system". I attempted a reboot and same problem.

 

As an FYI, my old home-linc software sees this as an 8 button device.

 

Thanks for any additional help / ideas you have.

[Michel Kohanim]

Hi pacificsloop,

 

Please contact our tech support so that we can login to your system and see what's going on.

 

In the meantime, can post back what ISY reports this device to be + the numbers after v. in the Admin Console.

 

Thanks and with kind regards,

Michel

[pacificsloop]

Will do Michel. ISY shows the device as follows:

(2486D) Keypadlinc Dimmer v.29

[Michel Kohanim]

Hi pacificsloop,

 

Are you available now? If so, please send an email to tech@universal-devices.com.

 

With kind regards,

Michel

Will do Michel. ISY shows the device as follows:

(2486D) Keypadlinc Dimmer v.29