Admin Console crashing or ISY994i rebooting itself

[Old Surfer Dude]

Here are some symptoms:

Admin Console unresponsive
error box but all white
login box
login box but all white

To recover from this, on my windows computer, I close the Java process with the Task Manager.  This is pretty annoy, especially since I'm trying to debug some weird stuff going on with the Z-Wave.  This could be related.

I thought this might have been related to my unsuccessful attempt at using Polyglot 2.7.  I backed up my configuration and did a factory reset.  I also factory reset the PLM.  I restored the configuration and restored the PLM.  This had little affect.

Perhaps you know this poltergeist?

 

Gregg

 

from error log:

Sun 2022/03/20 06:25:56 PM    System    -10    n/a    
Sun 2022/03/20 06:53:18 PM    System    -5    Start    
Sun 2022/03/20 06:53:23 PM    System    -110022    /DEF/F6/I1/NLS/EN_US.TXT    
Sun 2022/03/20 06:53:25 PM    System    -7115    ID 002D :err=0, tag='cmd', num=4, nest=4, offse    
Sun 2022/03/20 06:53:27 PM    System    -7123    ID 0017 :err=0, tag='control', num=6, nest=6, o    
Sun 2022/03/20 06:53:27 PM    System    -7123    ID 0027 :err=0, tag='control', num=6, nest=4, o    
Sun 2022/03/20 06:53:28 PM    System    -170001    [Network] Established    
Sun 2022/03/20 07:13:00 PM    System    -5011    uuid:0    
Sun 2022/03/20 08:01:30 PM    System    -5012    26    
Sun 2022/03/20 08:03:03 PM    System    -5    Start    
Sun 2022/03/20 08:03:08 PM    System    -110022    /DEF/F6/I1/NLS/EN_US.TXT    
Sun 2022/03/20 08:03:10 PM    System    -7115    ID 002D :err=0, tag='cmd', num=4, nest=4, offse    
Sun 2022/03/20 08:03:12 PM    System    -7123    ID 0017 :err=0, tag='control', num=6, nest=6, o    
Sun 2022/03/20 08:03:12 PM    System    -7123    ID 0027 :err=0, tag='control', num=6, nest=4, o    
Sun 2022/03/20 08:03:13 PM    System    -170001    [Network] Established    
Sun 2022/03/20 08:12:40 PM    System    -5011    uuid:0    
Mon 2022/03/21 08:03:05 AM    System    -100    [DHCP] state=RENEW    
Mon 2022/03/21 07:32:53 PM    System    -100    [DHCP] state=RENEW    
 

I also have an IR module

[MrBill]

Sun 2022/03/20 06:53:18 PM    System    -5    Start 

Sun 2022/03/20 08:03:03 PM    System    -5    Start    

those are both places the ISY was rebooted.  Did you cause those or did it do it on it's own?

We are on the 22nd now?  has it stabilized? or are you still having issues?

 

 

[Old Surfer Dude]

@MrBillThanks for looking.  I can't say for certain if I did those.  I am about 70% confident that I did not do the 8PM one.  I hoping that someone else had seen this and had a solution.

But now I'll be better monitoring the situation and report back with logs

 

Thanks again

OSD

[MrBill]

The ISY does thrash around abit during startup,,, most errors right afterward are normal, but it should simmer down within about 10 minutes.  Not everything in the error log is an error to be worried about, some entries are more informational.

After you reboot the ISY, I'd give it 10 minutes before you try and open the admin console-- let everything get up and running before adding the admin console subscription updates to the mix.

[Bumbershoot]

The error -110022 might be the cause. From the error codes listed in the wiki:

-110022

OPEN FILE FAILED