Upgraded IoP to 5.4.3 and now cannot find Polisy.

[tlightne]

I upgraded from 5.4.2 to 5.4.3 and ISY finder can not find polisy. I pinged the IP address and it pinged with out errors.

What is next??

Edited April 9, 2022 by tlightne

[kzboray]

@tlightne You might try entering the Polisy Address manually in Launcher.

Click Add then enter the following. Using your local IP address for the Polisy

http://ip_addr:8080

[tlightne]

Tryed the add from launcher also and get error "NOT FOUND"

It does show in Portal..

 

Edited April 9, 2022 by tlightne

[Jimbo.Automates]

Can you reach it in a web browser with: 

http://ip_addr:8080/rest/nodes

Also try to open a terminal and ssh to it.

 

[MrBill]

42 minutes ago, kzboray said:

@tlightne You might try entering the Polisy Address manually in Launcher.

Click Add then enter the following. Using your local IP address for the Polisy

http://ip_addr:8080

18 minutes ago, tlightne said:

Tryed the add from launcher also and get error "NOT FOUND"

It does show in Portal..

 

I think you need to add the /desc when manually adding..... 

http://ip_addr:8080/desc

also make certain you're replacing ip_addr with the actual IP address of Polisy.

[tlightne]

Tried that with add getting not found. Tried with rest nodes and get site can't be reached. I can SSH into it using the ip address but it looks like the password has defaulted to admin. Tried to SSH with admin@polisy and get error could not resolve host name.

 

Edited April 9, 2022 by tlightne

[MrBill]

ssh in and see if isy is running....

sudo service isy status

If its not start it

sudo service isy start

if it is, try restarting it

sudo service isy restart

 

[tlightne]

ISY is running and it also restarts.. 

 

[MrBill]

You've got the IP correct because you used it for ssh.

We've exhausted all standard troubleshooting.  You should open a ticket support@universal-devices.com

[tlightne]

@mrbill I opened a ticket with support last night thank you for your help..

 

[garybixler]

I needed to clear Java and reload start.jnlp.

[MrBill]

1 hour ago, tlightne said:

@mrbill I opened a ticket with support last night thank you for your help..

 

Please be sure and circle back and let us know the outcome.?

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