Missing CONF files in 994i

[TStephens]

I recently replaced some defective Insteon switches and unfortunately, my ISY will not successfully back up.  I receive an error:

Cannot Retrieve File /CONF/5.UND

 

I also received a similar error when attempting update a scene.

Does any one have any suggestions to address this?

Thanks

[MrBill]

for the fastest assistance you might just open a ticket for this:  support@universal-devices.com   In some cases the answer may be to delete the file, in others it may be to reload the firmware manually.

[TStephens]

Thank you for the tip, and I will take your good advice and open a ticket.

I'm not too worried because everything runs ok (except for the scenes I am attempting to update).

Again, many thanks,