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Configure Gmail SMTP Settings for 2 in User Group


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Posted

The steps outlined below worked perfectly to configure email notifications from my IoP. However, when I followed this process to configure my wife's email settings to the User Group so that both of us are notified of a leak, she does not receive notification but I still do. The notification I receive shows its from her gmail account and sent to me. 

What did I do wrong?

 

Configuring gmail Account

 

Optional: Configuring (unique) App Password

(required If you have e 2-Step Verification turned on)

  1. Go to Account from the Google apps list of apps
    1. Click on Security in the list on the left and scroll down to App passwords
    2. Click on Select App and Select Other (Custom Name)
    3. Enter ISY (or any other identifier)
    4. Click on Generate

This will create a unique 16 character password, save it and use it below instead of the primary account password.

Configuring for Use with gmail

  1. Make sure you have configured your gmail Account (see above)
  2. Go to Admin Console | Configuration tab | Emails/Notifications
  3. Under SMTP Settings ensure Use Default is Not checked
  4. For SMTP Server enter smtp.gmail.com
  5. For SMTP Port enter 587
  6. For User ID enter the username associated with your gmail account (e.g. abc@gmail.com)
  7. For Password enter the 16 character password you just generated for the ISY Account
  8. For From you can leave it blank. If your service allows it, you can add a display name ensuring the format follows First-Name Last-Name:Email-Address"
  9. Make sure TLS is checked
  10. For timeout, 5000 (or more)
  11. Click on the Save button
  12. Test
Posted

You shouldn't be doing anything in the Groups to send to both of you. That needs to be done in the program. Just set a condition to email both of you when triggered. 

SMTP should be just one account. (Many that use Gmail will set up a "spare" account for only sending ISY notifications. Just be sure you actively log in on that account now and then so Google doesn't disable it for being dormant.)

Then "Groups" add one for your email and one for her email. (Should have 2 lines under "Groups")

In the program you will have two "send notification" lines. 

Example program:

 

Email-FD-OFF - 

If
        'FD' Status is Off
 
Then
        Send Notification to 'My Email' content 'FD Off'
        Send Notification to 'Wife's Email' content 'FD Off'
 
Else
   - No Actions - (To add one, press 'Action')
 

  • Solution
Posted

@FloridaGary

You can do it two ways, @Geddy shows you one.

You don't want to use any of the instructions you quoted in your initial post above, thats for setting up the FROM address.

The Groups window below that one is the TO: Addresses and you can in fact configure a "group" to send the same email to multiple addresses.  here's an example:

image.thumb.png.fa2430e2dc5af290a8fc1e5f8fb143ef.png

test 1 send the email to 2 text message addresses, Bill sends a text message and a copy to my email address.

You achieve this by adding multiple T0: addresses in the Add/Edit/Remove receipts popup for each row in the groups window.

image.png.55806bdacca330acfb17350bdbca63fd.png

Again, don't change anything in the SMTP section of that page, that's the FROM portion of the email configuration.

---

That said.... discover using Pushover via network resources (or the Notification node server) instead.  It's definitely faster and more reliable for notifications.

 

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