Hi there, had to reset up my Elk configuration as I changed the IP addresses on my ISY and Elk M1XEP.  I have verified that both do have the IP addresses that they are supposed to.  both on the same subnet.   Issue is that when I enter the new settings into ISY Admin console, they won't save.  I've enabled them but they just won't save.  I exit the admin console and when I go back, they are gone again.  Not sure what this could be but I need to get this setup again so that I can communicate to the ELK panel.  Please advise.  Thanks! 

Can you provide more information about your setup?

Are you using the Elk Node Server or the Elk Module, running N ISY 994 or Polisy and IoP?

What is your firmware and UI version?

Have you tried rebooting?

Running the Elk Module on ISY 994i Pro.  Firmware 4.9.0.  I haven't tried rebooting the entire Elk Panel but I have rebooted the M1XEP when I changed the IP settings.  Same with the ISY.  I could reboot both and see what happens I guess.

Does your UI match your firmware version from the about page?

Yes they do.  Both show Insteon_UD994 v.4.9.0 (2020-12-22-11:51:19)

 

After entering the new IP address for your Elk and clicking on the save button in the admin console, what happens?

Have you checked the error log?

Also, make sure you are not connected to the Elk in another application, only one connection at a time is allowed.

Are you using the correct port number?

I haven't checked the error logs yet.  Will look for those.

When I enter the new IP info and click save, nothing really happens.  The new settings appear to be there but when i exit the admin console and go back in, they did not save and the config settings are blank.  

I'm not connected to the M1 with ElkRP at the same time.  I did ensure that.  I'm using port 2601 which is enabled in the Elk config for the M1XEP.  I does seem like a communication of some kind.  I can ping the ISY and the ELK from my laptop running the admin software.  

 

log shows Elk-ERR when trying to get topology.