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ISY running very slow


Blackbird

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Posted

I am having problems with the ISY running very slow.  Mostly the programs.  I recently moved and have yet to install all my insteon devices so every time I opened up the admin console I got a bunch of messages saying it cant communicate with the devices.  I disabled all of those devices and still have problems.  I also upgraded to 5.3.4

For example if i put my water sensor in water, the "Wet" on the admin console, shows "On" very quickly but if I go to the programs where I am supposed to receive an email when the device is wet and I click the "Run Then" option, it takes a few minutes or longer for the program to react.  Using the "Run Then" option on any program takes a long long time to react.

Also all of my status Icons in my programs are showing a white icon, if that tells you anything.  

Thanks in advance

Posted

Create condition that will never be true and apply it to your "My Programs" folder.  i use "If $cTrue = $cFalse but you can use anything for this test, pick a variable that you already have established and do something like "if $Variable = -99999999"  This will temporarily stop all your programs from running.  Did the ISY immediately get better? If so, then you have a run away program.  

To find the runaway, remove the program condition when it's at a snails pace again, view the program summary tab and sort by activity column.  anything not idle is a suspect.

An Example of a runaway program:

if $stateVariable <> 0

then

$stateVariable =+ 1

else

<none>

 

that program will count very fast and slow down your ISY.

 

 

  • Like 4
Posted

I logged into the ISY to try what you suggested and before doing anything, it seems to be running fine now.  Not sure why.  If it happens again I will try your suggestion.  Thank you

Posted
8 hours ago, Blackbird said:

I logged into the ISY to try what you suggested and before doing anything, it seems to be running fine now.  Not sure why.  If it happens again I will try your suggestion.  Thank you

Either your comm noise that was  causing the congestion went away, or your offending program stopped.

Posted

@Blackbird rather than waiting for it to happen again I would reboot the ISY994 and see if it happened when it first starts up. I had an issue like this a few months ago with a new program that was triggered to always make sure an outlet was on. It trashed the system when it first booted up, but settled down after a while. Perhaps you were having that issue at startup. I would suggest fixing it rather than thinking it went away and won't happen again. It's always bound to happen when you least expect (or want) it to happen. 

The info that @MrBill gave helped me fix my issue. I wasn't certain exactly what was going on, but found the offending program quickly and disabled it and things returned to normal. 

 

  • Like 1
Posted
On 6/23/2022 at 9:12 AM, MrBill said:

Create condition that will never be true and apply it to your "My Programs" folder.  i use "If $cTrue = $cFalse but you can use anything for this test, pick a variable that you already have established and do something like "if $Variable = -99999999"  This will temporarily stop all your programs from running.  Did the ISY immediately get better? If so, then you have a run away program.  

To find the runaway, remove the program condition when it's at a snails pace again, view the program summary tab and sort by activity column.  anything not idle is a suspect.

An Example of a runaway program:

if $stateVariable <> 0

then

$stateVariable =+ 1

else

<none>

 

that program will count very fast and slow down your ISY.

 

 

Im a bit unclear about the program you suggest.  I have a variable $Int_1.  Should it be

if $Init_1 is -99999999

Then   What do I put here?

Posted

Program FOLDERS don't accept an entire program they only accept a condition (i.e. and IF statement).  There is no THEN or ELSE for a folder Condition.

image.png.e5de4c6f40cdcc3ea36dd4c6ebf9d31f.png

click on "My Programs" (or whatever the folder name is at the top of your program tree if it was changed or migrated from very old ISY versions), then in the right side of the window add your "if $Init_1 is -99999999"

Once you press the 'save' button, that will make the "My Programs" folder false and nothing below it can run.

(For those reading along, yes folder conditions are powerful, but they can also be trouble if you're not used to there effects.  If a program condition is false nothing below it will run, not manually or not when run by another program.... it's the equivalent of completely deselecting the entire tree below that point.  The moral: use with care, it's not like a regular program IF statement.)

Posted

I ran into a similar issue recently, and it turned out I had connected to my ISY via https instead of http. That caused intermittent errors in the console, and made it load pages extremely slowly.

So make sure you're using a http:// URL to access your Console! (Toosl > About, and it'll show "My URL" there).

Also make sure your Firmware and UI versions match -- I had also been using an old launcher so the UI was version 4.x and the firmware was 5.3.4 and that caused some issues too.

Posted
13 hours ago, MrBill said:

Program FOLDERS don't accept an entire program they only accept a condition (i.e. and IF statement).  There is no THEN or ELSE for a folder Condition.

image.png.e5de4c6f40cdcc3ea36dd4c6ebf9d31f.png

click on "My Programs" (or whatever the folder name is at the top of your program tree if it was changed or migrated from very old ISY versions), then in the right side of the window add your "if $Init_1 is -99999999"

Once you press the 'save' button, that will make the "My Programs" folder false and nothing below it can run.

(For those reading along, yes folder conditions are powerful, but they can also be trouble if you're not used to there effects.  If a program condition is false nothing below it will run, not manually or not when run by another program.... it's the equivalent of completely deselecting the entire tree below that point.  The moral: use with care, it's not like a regular program IF statement.)

Oh ok I got it now.  I see a little red bar on the left of the folder.  So far I dont notice a problem but i didnt today anyway.  If it is a runnaway program, how do you tell if all programs are now disabled?

Posted
1 hour ago, AndrewW said:

I ran into a similar issue recently, and it turned out I had connected to my ISY via https instead of http. That caused intermittent errors in the console, and made it load pages extremely slowly.

So make sure you're using a http:// URL to access your Console! (Toosl > About, and it'll show "My URL" there).

Also make sure your Firmware and UI versions match -- I had also been using an old launcher so the UI was version 4.x and the firmware was 5.3.4 and that caused some issues too.

Thanks, I am using http and the versions match.

  • Like 1
Posted
9 hours ago, Blackbird said:

If it is a runnaway program, how do you tell if all programs are now disabled?

mentioned that above, here it is again:

On 6/23/2022 at 10:12 AM, MrBill said:

To find the runaway, remove the program condition when it's at a snails pace again, view the program summary tab and sort by activity column.  anything not idle is a suspect.

if you can't pick the runaway out of the non-idle programs then post the running programs and we can help you identify which one.  (to post programs: right click the program name and pick "copy to clipboard" (the last item) and then paste into a forum post.)   Hint tho: if a program says 'running' via the activity column and it has a long 'wait' statement in it, it's probably not that one, waits are idle time.  Another hint sometime I've seen where it actually looks like "running" in the activity column is flashing... that's likely a runaway.

Posted
In 2 days I have had a random water sensor go off when no water was present and I noticed in the log all these wireless tags.  Im not using the tags and the trans/rec  is unplugged.  Why is the log showing all these nodes exactly every single minute and what is its purpose?  Is it pinging the node?  Is this what triggered my water sensor to go off 1 second later (if so how?)?  Is this what is slowing down my ISY?          
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926004 Sun 2022/06/26 11:48:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327059 Sun 2022/06/26 11:48:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327119 Sun 2022/06/26 11:49:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926064 Sun 2022/06/26 11:49:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871665 Sun 2022/06/26 11:49:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327179 Sun 2022/06/26 11:50:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871725 Sun 2022/06/26 11:50:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926124 Sun 2022/06/26 11:50:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327239 Sun 2022/06/26 11:51:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871785 Sun 2022/06/26 11:51:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926184 Sun 2022/06/26 11:51:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871845 Sun 2022/06/26 11:52:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926244 Sun 2022/06/26 11:52:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327299 Sun 2022/06/26 11:52:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871905 Sun 2022/06/26 11:53:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926304 Sun 2022/06/26 11:53:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327359 Sun 2022/06/26 11:53:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71871965 Sun 2022/06/26 11:54:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926364 Sun 2022/06/26 11:54:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327419 Sun 2022/06/26 11:54:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872025 Sun 2022/06/26 11:55:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926424 Sun 2022/06/26 11:55:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327479 Sun 2022/06/26 11:55:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327540 Sun 2022/06/26 11:56:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926485 Sun 2022/06/26 11:56:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872086 Sun 2022/06/26 11:56:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872146 Sun 2022/06/26 11:57:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327600 Sun 2022/06/26 11:57:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926545 Sun 2022/06/26 11:57:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872206 Sun 2022/06/26 11:58:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926605 Sun 2022/06/26 11:58:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327660 Sun 2022/06/26 11:58:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872266 Sun 2022/06/26 11:59:16 AM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926665 Sun 2022/06/26 11:59:16 AM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327720 Sun 2022/06/26 11:59:16 AM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872326 Sun 2022/06/26 12:00:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926725 Sun 2022/06/26 12:00:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327780 Sun 2022/06/26 12:00:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327840 Sun 2022/06/26 12:01:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872386 Sun 2022/06/26 12:01:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926785 Sun 2022/06/26 12:01:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872446 Sun 2022/06/26 12:02:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926845 Sun 2022/06/26 12:02:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327900 Sun 2022/06/26 12:02:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72327960 Sun 2022/06/26 12:03:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926905 Sun 2022/06/26 12:03:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872506 Sun 2022/06/26 12:03:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872566 Sun 2022/06/26 12:04:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59926965 Sun 2022/06/26 12:04:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328020 Sun 2022/06/26 12:04:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872626 Sun 2022/06/26 12:05:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927025 Sun 2022/06/26 12:05:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328080 Sun 2022/06/26 12:05:16 PM System Log
Ecobee - Main Floor / Ecobee - Weather Status 23░C Sun 2022/06/26 12:05:50 PM System Log
Ecobee - Main Floor / Ecobee - Weather Custom Control 1 41% Sun 2022/06/26 12:05:51 PM System Log
Ecobee - Main Floor / Ecobee - Weather Custom Control 7 Clear Sun 2022/06/26 12:05:51 PM System Log
Ecobee - Main Floor / Ecobee - Forecast Custom Control 2 10% Sun 2022/06/26 12:05:51 PM System Log
Ecobee - Main Floor / Ecobee - Weather Custom Control 5 16 mph Sun 2022/06/26 12:05:51 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872686 Sun 2022/06/26 12:06:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927085 Sun 2022/06/26 12:06:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328140 Sun 2022/06/26 12:06:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872746 Sun 2022/06/26 12:07:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927145 Sun 2022/06/26 12:07:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328200 Sun 2022/06/26 12:07:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872806 Sun 2022/06/26 12:08:16 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927205 Sun 2022/06/26 12:08:16 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328260 Sun 2022/06/26 12:08:16 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872866 Sun 2022/06/26 12:09:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927265 Sun 2022/06/26 12:09:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328320 Sun 2022/06/26 12:09:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872926 Sun 2022/06/26 12:10:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927325 Sun 2022/06/26 12:10:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328380 Sun 2022/06/26 12:10:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328440 Sun 2022/06/26 12:11:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71872986 Sun 2022/06/26 12:11:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927385 Sun 2022/06/26 12:11:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328500 Sun 2022/06/26 12:12:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873046 Sun 2022/06/26 12:12:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927445 Sun 2022/06/26 12:12:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328560 Sun 2022/06/26 12:13:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873106 Sun 2022/06/26 12:13:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927505 Sun 2022/06/26 12:13:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873166 Sun 2022/06/26 12:14:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927565 Sun 2022/06/26 12:14:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328620 Sun 2022/06/26 12:14:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328680 Sun 2022/06/26 12:15:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873226 Sun 2022/06/26 12:15:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927625 Sun 2022/06/26 12:15:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328740 Sun 2022/06/26 12:16:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873286 Sun 2022/06/26 12:16:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927685 Sun 2022/06/26 12:16:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328800 Sun 2022/06/26 12:17:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927745 Sun 2022/06/26 12:17:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873346 Sun 2022/06/26 12:17:17 PM System Log
Ecobee - Main Floor / Ecobee - Main Floor Status 21.5░C Sun 2022/06/26 12:17:51 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873406 Sun 2022/06/26 12:18:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927805 Sun 2022/06/26 12:18:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328860 Sun 2022/06/26 12:18:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873466 Sun 2022/06/26 12:19:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927865 Sun 2022/06/26 12:19:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328920 Sun 2022/06/26 12:19:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873526 Sun 2022/06/26 12:20:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927925 Sun 2022/06/26 12:20:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72328980 Sun 2022/06/26 12:20:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873586 Sun 2022/06/26 12:21:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59927985 Sun 2022/06/26 12:21:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72329040 Sun 2022/06/26 12:21:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873646 Sun 2022/06/26 12:22:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72329100 Sun 2022/06/26 12:22:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59928045 Sun 2022/06/26 12:22:17 PM System Log
Nodes / Livingroom Wireless tag / Mailbox Custom Control 14 71873706 Sun 2022/06/26 12:23:17 PM System Log
Nodes / Livingroom Wireless tag / Freezer Custom Control 14 59928105 Sun 2022/06/26 12:23:17 PM System Log
Nodes / Livingroom Wireless tag / Spare Custom Control 14 72329160 Sun 2022/06/26 12:23:17 PM System Log
Devices / Leak Detectors / Bathroom Leak-Heartbeat Status Off Sun 2022/06/26 12:23:18 PM System Log
Devices / Leak Detectors / Bathroom Leak-Dry Status Off Sun 2022/06/26 12:23:18 PM System Log
Devices / Leak Detectors / Bathroom Leak-Wet Status On Sun 2022/06/26 12:23:18 PM System Log
Posted

That might well be related.  If you're not using tags you need to stop the wireless tags node server, and to keep it stopped after a reboot it really needs to be deleted from polyglot.

Custom Control 14 = GV14 and all mine are showing zero whereas your seem to be importing a large value.  Don't know what to make of it, but stop and optionally delete the node server if you're not using tags at the moment.

 

Posted
3 hours ago, MrBill said:

That might well be related.  If you're not using tags you need to stop the wireless tags node server, and to keep it stopped after a reboot it really needs to be deleted from polyglot.

Custom Control 14 = GV14 and all mine are showing zero whereas your seem to be importing a large value.  Don't know what to make of it, but stop and optionally delete the node server if you're not using tags at the moment.

 

Will do, thanks

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