Network Module

[Murphy]

I cannot get the "Network" module. In the Admin Console, I go to Help/Purchase Modules. This takes me to the UD website and asks me to sign in. I do this but I do not see any modules to be purchased. Is this module no longer available?

[kzboray]

The network module has been superseded by the UDI portal. The license fee is $12.00 for two years.

You can find the purchase option here:

https://my.isy.io/index.htm

Then navigate to Information / ISY Portal Access License.

 

[larryllix]

11 hours ago, Murphy said:

I cannot get the "Network" module. In the Admin Console, I go to Help/Purchase Modules. This takes me to the UD website and asks me to sign in. I do this but I do not see any modules to be purchased. Is this module no longer available?

You may have to contact UDI. Most of my polisy lighting depends on this module. It must be an oversight when they ported ISY over to polisy and facilities to install it were forgotten.

 

@kzborayISY portal has a different function than the NR module and cannot replace it.  IIRC, the Network module is now being included with a subscription to ISY Portal though, and the lone NR Module may not be available separately anymore.

[Geddy]

@larryllix I think @Murphy is trying to add it to an ISY994 as this is in the ISY994 area. In the Polisy the network resources is included in the product. 

What @kzboray means about the ISY Portal is that NR is actually included in buying the portal. Not so much superseded. 

@Murphy if you have ISY Portal already then you should already have Network Resources included. If not showing then you need to open a support ticket with UDI to have that corrected.

 

From the wiki: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal:_Integration_with_Amazon_Echo.2FGoogle_Home.2FIFTTT

Quote

SY Portal: Integration with Amazon Echo/Google Home/IFTTT[edit]

• Subscription Based
  • $23.00/First Two Years
  • Renewals:
    • $20 for Two Years or
    • $12 for One Year

ISY Portal enables you to remotely connect to ISY without the need for port forwarding. The subscription is for 2 years and includes:

• Amazon Echo Integration
• IFTTT integration
• Network Module (Requires firmware/UI version 4.4.3+).

 

 

Submit a Ticket:       https://www.universal-devices.com/my-tickets
Email:                           support@universal-devices.com

 

 

[MrBill]

@Murphy the network module is still available for a 994, but that's not the best way to buy it, instead purchase a portal subscription and it will get turned on also. 

As far as getting to the correct screen to buy it the UD website has a bit of a bug to get there.  First select Help > Purchase modules and log in.  Now go back to the admin console and select Help > Purchase Modules a second time, finally after the new broswer tabs opens click "My Products".

[Murphy]

Thanks. You helped me get to the screen I needed to see.

[larryllix]

Yeah, I guess i purchased my NR module outright and had it transferred to my polisy. Mine is not included with my ISY Portal subscription. No module information shows up in my polisy as it did in my ISY994s. I only get a response of "Modules are all up to date" now.