UD Mobile (iOS) Portal Not Set

[bigdog]

I cannot use UD Mobile. It keeps telling me "Could not get portal credentials. Portal not set." I have logged out and back in again, but it still does not work. My inventory of devices is there, but I keep getting g the same error if I try to do anything.

[Michel Kohanim]

@bigdog,

I am so very sorry to hear. Please submit a ticket.

With kind regards,
Michel

[Javi]

It appears the app lost the portal link for your system.

Try Settings-Tab > Systems > your system.  Under Remote Connection Settings > Portal Account click the "Add" button.

[bigdog]

That fixed it. Thanks for your help!