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"system busy" for 8 hours and counting...


someguy

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Posted

I clicked the "reboot" button inside of the admin console and I noticed that my ISY was not connected to the portal.  as per a previous ticket with UD when the same thing happened, Itried clicking the "multifunction button" on the Polisy.  it rebooted and now, some 8 or so hours later it is still not on the portal and still sitting with this box going across and across.  

image.png.4adf02460cacddd33c87a8a498a4796a.png

any suggestions would be greatly appreciated.  

Posted

You should probably open a ticket, probably be the fastest most expedient path back to life.  Michel does answer on Sunday, just not as fast as M-F.  support@universal-devices.com

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